Terms & Conditions

Thank you for visiting Petocart.com

By accessing and browsing the online portal or by using or downloading any content from the site, it is assumed that you have agreed on and accepted the Terms and Conditions. If you haven't agreed to the terms and conditions, then please do not use the site. We reserve the right, at our discretion, to change, modify, add or remove some phrases of these terms and conditions at any point of time. Please check this page periodically for changes. Unless the law requires, otherwise, continuous navigation of the website means that you have accepted these changes.

Ownership of rights All rights, including copyright, of this site is owned by Petocart.com. Using this site and its content for any use, excluding personal or non-commercial use, is prohibited without prior permission from the company. Any comments you submit to us through the site, such as remarks, suggestions, ideas, graphics, or other information becomes and remains our exclusive property, even if this agreement is later terminated. This means that we do not treat any such submissions (including, but not limited to, product or advertising ideas) as confidential. We will not pay you or anyone else for any information that has been provided from your end and used by us.

Any information, materials, ideas, suggestions or comments sent to us will be considered as non-confidential. By submitting this information, you are conceding Petocart.com a permanent and unlimited license to modify, use, display, reproduce, transmit and distribute such information, suggestions, ideas or comments for any purpose. Additionally, you acknowledge that you are solely responsible for any such submissions you make, including its legality, reliability, appropriateness, originality, and copyright. This DOES NOT apply to any orders that you place through our website.

Accuracy of content and invitation to offer 

Our team has taken every possible precaution in preparing the content of this site, particularly to ensure that the quoted prices are correct at time of publishing and also that all products are fairly described. Products will mostly be as seen on the site. We, therefore, make every possible effort to depict accurate color shades of our products showcased on the site. However, the actual colors will vary as per your the computer screen. Hence, we are not responsible if the color saturation is different than the actual shade. We don't guarantee complete 100% accuracy with regards to the product description posted on the site.
*Please Note: Free shipping will apply to the product whose price is equal or more than $50 and not for all cart product during checkout.

Petocart.com will not be liable for any damages or issues, including but not limited to direct, indirect, incidental, punitive and consequential damages that accompany or result from the use of our portal or any other website. These include (but are not limited to) issues caused by any use of (or inability to use) our portal or any other site to which you share the link (as described above) from our site, performance failure, error, omission, inaccuracy, interruption, defect, delay in operation or transmission, computer virus, or line failure.

Furthermore, Petocart.com is not liable even if we've been negligent or if our authorized representative has been advised of the possibility of such issues.

Exception in certain situations states the law may not allow the limitation or exclusion of liability for these "incidental" or "consequential" issues, so the above limitation may not apply.

This site may contain typographical errors or inaccuracies and may not be complete or current. Petocart.com, therefore, reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any instance without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability. We apologize for any inconvenience caused. The site content is provided without any representations or warranties of any kind, either express or implied, as to the operation of the site, the information, content, materials or products included on this site. To the best extent permissible pursuant to applicable law, Petocart.com disclaims all representations and warranties with respect to this site or its contents, whether express or implied or statutory, including, but not limited to, warranties of title, merchantability, and fitness for a particular purpose.

Please note that Petocart.com provides content for third parties. Such content is provided for informational purposes only and Petocart.com cannot and does not investigate the legitimacy, validity, accuracy and legality of the items listed and disclaim any responsibility or liability arising out of or relating to any third party listed content.

Account and Registration Obligations

All personal information provided during registration is secured to the greatest extent possible. Petocart.com is not liable to any person for any issue occurred due to your failure to protect your password or account. If you feel that someone else is aware of your password or you suspect any unauthorized use of your password then do inform us by sending an email at support@petocart.com.

If we feel there are possibilities of a breach or misuse of the site, then we would ask you to change your password or simply suspend your account.

You must agree and confirm To provide true, accurate, current and complete personal information while registering with us. To maintain and update the Registration Data to maintain accuracy and keeping us informed with the details. If you provide any false, inaccurate or incomplete information, Petocart.com reserves the right to suspend your account.

Usage Restrictions 
You are not permitted to use Petocart.com for any of the following purposes:

Disseminate any unlawful, libelous, harassing, abusive, harmful, vulgar, obscene or objectionable material.

Transmit material that encourages the criminal offense, resulting in civil liability or breaches of any laws.

Gain unauthorized access to other computer and network systems.

Breach any applicable laws.

Cancellations By Petocart.com
Order cancellation request would be accepted in case if the order is not processed from our warehouse and the refund would be issued after deduction of 0.65% on total sales value including $0.50 cancellation charges. We reserve the right to cancel or refuse any order for any reason. Some situations that lead to cancellation of any order include limitation of the quantities available for purchase, error or inaccuracies in product or pricing information and so on. We will notify in case of any such cancellations and the amount charged to your credit or debit card will be credited back to your account.

By the customer, You can cancel your order or some items in your order before the item is shipped and the bill is generated. You also have the opportunity to exchange the merchandise or get a refund by returning the item back to us. However, returns are accepted only for specific items, excluding perishables, made to order, or items of personal hygiene such as undergarments or cosmetics, in unused and saleable condition with its original packaging and other original tags. The product must be returned or exchanged within 7 days from the date on which these goods are delivered. For additional details read our Returns Policy.

We don’t accept returns or exchanges for specific toys, fragrances, cosmetics, undergarments, gift vouchers, and made to order or altered merchandise. If we receive a cancellation notice for any of these products before the processing them then we shall cancel the order and refund the entire amount. However, orders placed for gift vouchers cannot be canceled nor returned.

Copyright & Trademark

All product names and company logos stated here are the trademarks of their respective owners. All REGISTERED MARKS, TRADEMARKS, TRADE NAMES, SALES MARKS, brands, products as well as images from respective companies is considered as its intellectual property along with other rights. We do not offer the license of any kind with respect to a use of these rights. The use of manufacturer’s name, product names, product images, or another registered trademark on our site is merely for brand recognition and for the purpose of model descriptions. All “content”, including text, images, designs, illustrations, photographs, icons, programs, music clips and other materials that are available on this site are intended for personal and non-commercial use. You can copy or download the contents and other downloadable materials displayed on Petocart.com for your personal use only. You have no right whatsoever to reproduce, transmit, publish, distribute, modify, display, sell or participate in any sale concerned with the content from the portal.

You are forbidden from attempting to violate or violating the security of Petocart.com. This includes accessing data not intended for your purpose or logging onto a server or an account for which you are not given the authority for its access.

Petocart.com will examine any such occurrences that involve violations and may cooperate with law enforcement authorities in taking legal action against users involved in such violations. We consider that you agree not to use any device or software to interfere with the proper working of this site or activity conducted on the portal.

Modification of Terms and Conditions of Service

Petocart.com has the right to modify the Terms and Conditions any time without any prior notification to you. It is your responsibility to check the Terms and Conditions and Privacy Policy periodically for any such changes. If you proceed with the use of the site, it is understood that you comply with the modified terms and conditions. In case you do not agree to or accept the changes you can stop using our site. If you have any questions about the Terms & Conditions, the practices of this site, or your dealings with this site, then feel free to contact us through the Contact Us Page.

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