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Terms and Conditions

Welcome to Petocart! By accessing or using our website, you agree to be bound by these Terms and Conditions, which govern your use of our services, website, and purchases. Please read them carefully before using our site. If you do not agree with these terms, please refrain from accessing or using our website.

Petocart reserves the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Your continued use of the website constitutes your acceptance of any changes made.

1. Ownership of Rights

All content on the Petocart website, including but not limited to text, images, designs, logos, trademarks, and other materials, is the exclusive property of Petocart and its licensors.

Unauthorized reproduction, distribution, modification, or use of any content without prior written permission is strictly prohibited.

Petocart retains all intellectual property rights to the materials displayed on the website.

2. User Submissions

By submitting reviews, comments, suggestions, or other content, you grant Petocart a perpetual, irrevocable, royalty-free, and transferable license to use, reproduce, modify, distribute, or display the submissions for marketing, advertising, or business purposes.

You warrant that your submissions do not infringe on the rights of third parties and comply with all applicable laws.

3. Accuracy of Information

Petocart makes every effort to ensure product descriptions, pricing, and other information are accurate. However, typographical errors or inaccuracies may occasionally occur.

Product colors and appearances may vary slightly due to screen resolutions or monitor settings.

Petocart reserves the right to correct errors, update information, or cancel orders if inaccuracies are discovered, even after payment confirmation.

4. Limitation of Liability

Petocart is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of the website, including loss of data or profits.

The website and its services are provided on an "as-is" and "as-available" basis without warranties of any kind, either express or implied.

Petocart does not guarantee uninterrupted or error-free access to the website or that it will meet your expectations.

5. Account and Registration Obligations

Users are responsible for maintaining the confidentiality of their account credentials and ensuring their account is not misused.

Petocart reserves the right to suspend or terminate accounts in case of suspected misuse, fraudulent activity, or security concerns.

Users must provide accurate and up-to-date information during registration.

6. Usage Restrictions

Users are prohibited from:

  • Disseminating unlawful, obscene, defamatory, or harmful material on the website.
  • Gaining unauthorized access to Petocart's systems or interfering with the website's functionality.
  • Engaging in activities that harm Petocart's reputation or compromise its security.

Violations may result in account suspension and potential legal action.

7. Order Cancellations

Petocart reserves the right to cancel orders in cases of pricing errors, unavailability of stock, or suspected fraud.

Users may cancel their orders before dispatch. Cancellation fees may apply depending on the product and order stage.

Refunds for cancellations will be processed in accordance with our refund policy.

8. Returns and Refunds

Items eligible for returns must be in their original condition, unopened, and returned within 30 days of delivery.

Certain items, such as perishable pet food, opened pet medications, or custom-made products, are not eligible for returns.

Refunds for eligible items will be processed after inspection and approved within 7-10 business days.

For detailed information, refer to our Returns and Refund Policy.

9. Copyright and Trademarks

All trademarks, logos, and brand materials displayed on Petocart's website are the exclusive property of Petocart or their respective owners.

The use of Petocart's intellectual property for commercial purposes without written consent is strictly prohibited.

10. Security

Petocart prohibits any attempts to breach the website's security, including unauthorized access, hacking, or introducing malicious code.

We cooperate fully with law enforcement agencies in investigating security violations or breaches.

11. Modification of Terms

Petocart reserves the right to update or amend these Terms and Conditions at its discretion.

Users are encouraged to review this page periodically for changes. The "Effective Date" will reflect the most recent updates.

12. Governing Law

These Terms and Conditions are governed by the laws of the United States, without regard to its conflict of law principles.

Any disputes arising from these terms shall be resolved exclusively in the courts of the United States.

13. INTELLECTUAL PROPERTY RIGHTS

We always aim to respect the rights of creators who make the stuff we sell. This includes their Copyrights, Trademarks, and Patents. If you reckon that anything in our catalog might be infringing on your intellectual property, please CONTACT US via Link. We'll sort it out ASAP by removing anything that's causing an issue while we investigate any intellectual property issues that have been brought to our attention.

14. Contact Information

For questions, concerns, or additional information regarding these Terms and Conditions, please contact us:

Email: support@Petocart.com
Phone: + 281-738-1130

We value your trust and are committed to providing a safe and transparent shopping experience for you and your beloved pets.

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