10''X10''Pet Collar Memorial Shadow Box Dog Picture Frame, Cat Or Dog Memorial Gift Pet Sympathy Remembrance Gift Keepsake For M

Frequently Asked Questions

• Q: What materials is the memorial shadow box made of? A: The memorial shadow box is made of solid wood and features shatterproof glass. It is designed for durability and long-lasting display.
• Q: What are the dimensions of the shadow box? A: The shadow box measures ten inches by ten inches. It is perfectly sized for displaying a four-inch by six-inch photo.
• Q: Does the product include any special features? A: Yes, the shadow box includes built-in LED lights. These lights create a warm atmosphere, enhancing the display of your pet's collar and photo.
• Q: How do I display my pet's collar in the shadow box? A: The shadow box comes with two wooden inserts for different collar sizes. Simply choose the appropriate insert, and assemble the box without any tools.
• Q: Can I mount this shadow box on the wall? A: Yes, the shadow box can be wall-mounted. It includes two hooks for easy installation.
• Q: Is this memorial gift suitable for all dog sizes? A: Yes, the shadow box is designed to accommodate various dog collar sizes. It includes two inserts to fit different collar dimensions.
• Q: How should I care for the memorial shadow box? A: To keep the shadow box in good condition, clean the glass with a soft, dry cloth. Avoid using harsh chemicals that could damage the wood or finish.
• Q: Does the product require batteries? A: Yes, the shadow box requires two packs of AA batteries to operate the LED lights. Batteries are not included with the product.
• Q: What should I do if the shadow box arrives damaged? A: If the shadow box arrives damaged, please contact customer support for assistance. They can guide you through the return or replacement process.
• Q: Is the shadow box suitable for outdoor use? A: No, the shadow box is designed for indoor use only. Exposure to outdoor elements may damage the materials.
• Q: How do I install the shadow box on my wall? A: To install the shadow box, use the included hooks to securely mount it on the wall. Ensure it is level for proper display.
• Q: What kind of sympathy card is included? A: The product includes a beautifully crafted sympathy card. It is designed to provide comfort during the grieving process.
• Q: Is the wood used in the shadow box environmentally friendly? A: Yes, the shadow box is made from environmentally friendly materials. The manufacturer is committed to reducing environmental impact.
• Q: How do I change the batteries in the shadow box? A: To change the batteries, locate the battery compartment on the back of the shadow box. Open it and replace the old batteries with new AA batteries.
• Q: What if I need a larger size for my pet's collar? A: The shadow box includes two inserts for different sizes, but if your pet's collar is larger than the provided sizes, it may not fit securely.