(4 Pack) PetSafe Drinkwell Carbon Replacement Filter, Dog and Cat Water Fountain Filters (4 Packages each containing 3 Filters /

Frequently Asked Questions

• Q: What are the dimensions of the PetSafe Drinkwell Carbon Replacement Filter? A: The dimensions are approximately nine point zero two inches long, three inches wide, and seven point zero one inches high.
• Q: What material is the filter made of? A: The filter is made of activated carbon sourced from coconut shells, which effectively removes bad tastes and odors from water.
• Q: How many filters are included in the package? A: Each package contains twelve filters, organized into four packs with three filters each.
• Q: How do I install the PetSafe Drinkwell Carbon Replacement Filter? A: To install, simply remove the old filter from your PetSafe Drinkwell fountain and securely fit the new filter into place.
• Q: Is this filter compatible with multiple fountain models? A: Yes, it is compatible with various PetSafe Drinkwell models, including Original, Platinum, Big Dog, Multi-Tier, Outdoor Dog, Mini, Everflow, and Zen.
• Q: How often should I change the water filter? A: You should change the filter every two to four weeks to maintain optimal water freshness and quality.
• Q: How do I clean the PetSafe Drinkwell fountain? A: To clean, disassemble the fountain and wash all components with warm, soapy water, ensuring to rinse thoroughly before reassembling.
• Q: What is the shelf life of these filters? A: The filters should be stored in a cool, dry place and are best used within one year for optimal performance.
• Q: Can I use generic filters instead of PetSafe filters? A: While you can use generic filters, PetSafe filters contain fifty percent more carbon for better and longer-lasting filtration.
• Q: Are these filters safe for my pets? A: Yes, the filters are designed specifically for pet fountains and are safe for both dogs and cats.
• Q: What if my filter arrives damaged? A: If your filter arrives damaged, you should contact customer support for assistance with returns or replacements.
• Q: How do I know if my filter needs changing? A: You should change the filter if you notice a decline in water quality, such as bad odors or visible debris.
• Q: Is this filter suitable for all types of pets? A: Yes, this filter is suitable for both dogs and cats, regardless of size or breed.
• Q: What sizes of fountains does this filter fit? A: This filter fits the PetSafe Drinkwell Original, Platinum, Big Dog, Multi-Tier, Outdoor Dog, Mini, Everflow, and Zen fountains.
• Q: How effective are these filters in removing impurities? A: These filters are highly effective, utilizing activated carbon to remove bad tastes and odors, ensuring fresh and clean water for your pets.