5-Level Large Crossover Twin Towner Tube Tunnel Habitat Hamster Rodent Gerbil Mouse Mice Rat Cage (Blue)

Frequently Asked Questions

• Q: What are the dimensions of this hamster cage? A: The dimensions of this hamster cage are thirty-one inches long, fourteen and a half inches wide, and thirty-three inches high.
• Q: What materials is this cage made from? A: This cage is made from paw-safe solid plastic floors and alloy steel for durability and safety.
• Q: How big is the living space inside the cage? A: The living space inside the cage measures eighteen and a half inches long, fourteen and a half inches wide, and twenty-three inches high.
• Q: How many levels does this cage have? A: This cage features five levels, providing ample space for your pets to explore and exercise.
• Q: What accessories are included with this hamster cage? A: The cage includes four paw-safe solid shelves, four anti-slip ladders, a drinking water bottle, five sets of play tubes, a food bowl, a hide house, and a five-inch exercise running wheel.
• Q: How do I clean this hamster cage? A: To clean the cage, remove all accessories and bedding, then use warm water and mild soap to wipe down surfaces, ensuring all areas are sanitized.
• Q: Can this cage be expanded with additional accessories? A: Yes, this cage is expandable and fully compatible with 'Mcage' accessories for additional space and customization.
• Q: What safety features does this cage have? A: This cage has a tight bar space of three-eighths of an inch to prevent escape and a deep base of three inches for extra bedding and play area.
• Q: Is this cage suitable for multiple small pets? A: Yes, this cage is suitable for hamsters, mice, or gerbils, providing enough space for multiple pets to coexist comfortably.
• Q: How many doors does this cage have? A: This cage has three doors: one at the front, one on the left side, and one on the right side for easy access.
• Q: What is the recommended age for pets using this cage? A: This cage is designed for small rodents like hamsters, mice, or gerbils, regardless of age, as long as they can safely interact with it.
• Q: How do I set up this hamster cage? A: To set up the cage, assemble the base, add the shelves and ladders, place the accessories inside, and fill the bottom with bedding material.
• Q: Is this cage safe for my pet's feet? A: Yes, the cage features paw-safe solid plastic floors to ensure your pet's feet are protected from injury.
• Q: What should I do if the cage arrives damaged? A: If the cage arrives damaged, please contact customer support immediately for assistance with returns or exchanges.
• Q: Can this cage be used for outdoor settings? A: This cage is primarily designed for indoor use; however, it can be placed outdoors for short periods if supervised.
• Q: How much bedding can the base of this cage hold? A: The base of the cage is three inches deep, allowing for ample bedding to create a comfortable environment for your pets.