Awert Tropical Forest Terrarium Background Stream Green Huge Tree Reptile Habitat Background Foggy Rainforest Aquarium Background 30X18 Inches Polyester Background

Frequently Asked Questions

• Q: What are the dimensions of the AWERT Tropical Forest Terrarium Background? A: The dimensions are thirty inches by eighteen inches. This size is suitable for various aquarium setups and provides ample coverage.
• Q: What material is the terrarium background made from? A: The background is made from one hundred percent polyester. This material is sturdy, durable, and can be reused multiple times.
• Q: Is the background printed in high definition? A: Yes, the background features vibrant colors with detailed high-definition images. This enhances the visual depth of your terrarium or aquarium.
• Q: How do I install the terrarium background? A: To install, simply tape the background to the back of your aquarium. It fits most standard aquarium sizes.
• Q: Can the background be customized? A: Yes, the background can be customized according to your request. Please contact us via email or message for specific customization options.
• Q: How do I clean the terrarium background? A: To clean, wipe the surface gently with a damp cloth. Avoid using harsh chemicals to maintain the integrity of the printed design.
• Q: Is the background safe for fish and reptiles? A: Yes, the background is made from non-toxic materials and is safe for both fish and reptiles. It enhances their habitat without posing any harm.
• Q: How do I remove creases from the background after unpacking? A: You can roll it tightly with a cylinder for three to five days or gently heat it with a steam iron from the back to smooth it out.
• Q: What should I do if the background arrives damaged? A: If the background arrives damaged, please contact our customer service for assistance. We will ensure you receive a replacement or a solution.
• Q: Is there a satisfaction guarantee for this product? A: Yes, there is a satisfaction guarantee. If you are not completely satisfied with your purchase, contact us for a resolution.
• Q: Can this background be used in outdoor aquariums? A: This background is designed primarily for indoor use. Prolonged exposure to outdoor elements may affect its durability.
• Q: Does the background fade over time? A: The background is designed to be fade-resistant. However, exposure to direct sunlight may eventually cause some fading.
• Q: Will the colors look the same on my screen as on the actual product? A: Colors may vary slightly due to different computer screen resolutions. Please keep this in mind when ordering.
• Q: What is the preparation time before shipping? A: The preparation time is two to three working days before shipping. This allows us to ensure the quality of your product.
• Q: Can I return the background if it doesn't fit my aquarium? A: Yes, you can return the background if it doesn’t fit. Please refer to our return policy for specific details.