BANBERRY DESIGNS Personalized Pet Remembrance Gift Customized Pet Memorial Picture Frame Bereavement Custom Photo Frame for Dog

Frequently Asked Questions

• Q: What are the dimensions of the pet memorial picture frame? A: The frame measures eight inches wide by seven and a quarter inches high. It holds a four inch by six inch photo.
• Q: What material is used for this pet memorial frame? A: The frame is made of ceramic. It features a decorative gray and white design with teal accents.
• Q: Does this frame have any specific design features? A: Yes, it has an easel back for easy tabletop display. The design complements various home decors.
• Q: How do I customize the pet memorial frame? A: Simply click on 'Customize now' to upload your photo. The frame will arrive with your picture inserted.
• Q: Can this frame be used for both dogs and cats? A: Yes, it is suitable for both dogs and cats. The touching message makes it a versatile memorial gift.
• Q: Is this frame easy to display? A: Yes, it features an easel back that allows for simple tabletop display. You can showcase it in your home or office.
• Q: How do I care for this ceramic picture frame? A: To keep it in good condition, gently wipe with a soft, dry cloth. Avoid using harsh chemicals that may damage the ceramic.
• Q: Is there a specific way to clean the frame? A: Yes, use a damp cloth for light cleaning and ensure it is dried immediately. Do not submerge it in water.
• Q: How do I store the frame if not in use? A: Store it in a cool, dry place away from direct sunlight. Use bubble wrap for added protection when storing.
• Q: What should I do if my frame arrives damaged? A: Contact customer support immediately for a replacement. Ensure you have your order details handy for assistance.
• Q: Is there a warranty for this pet memorial frame? A: Yes, there is a warranty against manufacturing defects. Please check your purchase details for specific warranty information.
• Q: What if I change my mind after purchasing the frame? A: You can return the frame within the return policy period. Make sure it is in its original condition for a full refund.
• Q: How suitable is this frame for a gift? A: This frame is an excellent gift choice for anyone who has lost a pet. Its heartfelt message resonates with many.
• Q: Is this frame considered a collectible item? A: Yes, it is considered a collectible keepsake for pet lovers. Many cherish it as a beautiful way to remember their beloved pets.
• Q: Can I use this frame for a picture other than a pet? A: While designed for pet photos, you can use it for any cherished memory. Its personalization adds a special touch.
• Q: What message is engraved on the pet memorial frame? A: The frame features the message: 'You Were my Favorite Hello and My Hardest Goodbye.' It conveys a deep sentiment of love.