Barhomo Dog Balls,The 3Rd Generation Interactive Toys For Puppy/Small/Medium/Large Dogs,Improved Dog Rolling Effect Tennis Ball With Strap, Tough Motion Activated Automatic Moving Dog Toys (Green)

Frequently Asked Questions

• Q: What is the size of the BARHOMO Dog Ball? A: The BARHOMO Dog Ball measures two point ninety-one inches in length, width, and height. This compact size is suitable for dogs of all breeds.
• Q: What materials are used in the BARHOMO Dog Ball? A: The dog ball is made from durable, non-toxic nylon and other safe materials. It ensures safety for your pet while providing hours of play.
• Q: How long does the battery last on the BARHOMO Dog Ball? A: The battery lasts for up to four hours of continuous play. It has a capacity of five hundred milliamp hours and takes one and a half hours to fully charge.
• Q: How do I activate the BARHOMO Dog Ball? A: To activate the ball, press and hold the button for three seconds. For different modes, quickly press the button again after activation.
• Q: Can I use the BARHOMO Dog Ball on all surfaces? A: The ball is suitable for hard surfaces like wood and tile floors. The irregular running mode is not compatible with tennis covers.
• Q: Is the BARHOMO Dog Ball waterproof? A: Yes, the BARHOMO Dog Ball has a waterproof rating of IP54. It can be used for both indoor and outdoor play.
• Q: How do I clean the BARHOMO Dog Ball? A: To clean the dog ball, wipe it down with a damp cloth. Avoid submerging it in water to maintain its electronic components.
• Q: Is the BARHOMO Dog Ball safe for aggressive chewers? A: No, the BARHOMO Dog Ball is not recommended for aggressive chewers. It is best suited for mild chewers to ensure longevity.
• Q: How do I store the BARHOMO Dog Ball? A: Store the dog ball in a cool, dry place away from direct sunlight. This helps maintain the battery life and material integrity.
• Q: What if the BARHOMO Dog Ball arrives damaged? A: If the product arrives damaged, contact customer service for a replacement. The company offers a one-year replacement policy without needing to return the defective item.
• Q: Can I use the BARHOMO Dog Ball outdoors? A: Yes, the BARHOMO Dog Ball is designed for outdoor use with its waterproof features. It provides engaging play in various environments.
• Q: How does the motion activation work on the BARHOMO Dog Ball? A: The ball features a built-in motion sensor. It activates when touched or bitten by your dog, rolling or bouncing for ten seconds.
• Q: What is the return policy for the BARHOMO Dog Ball? A: The return policy includes a one-year replacement service for quality issues. No return of the original product is necessary.
• Q: Does the BARHOMO Dog Ball come with a warranty? A: Yes, the BARHOMO Dog Ball includes a warranty that covers replacements for quality issues occurring within one year.
• Q: What special features does the BARHOMO Dog Ball have? A: The ball features two modes: irregular running and crazy bouncing, and it includes built-in multi-color flashing lights to attract your dog's attention.