Best Friend Mobility Elite Dog Wheelchair - Small

Frequently Asked Questions

• Q: What materials is the Best Friend Mobility Small Dog Wheelchair made from? A: The wheelchair is made from lightweight adjustable aluminum, which is non-rust. The harnesses are made from deluxe neoprene for added comfort.
• Q: What are the dimensions of the Best Friend Mobility Small Dog Wheelchair? A: The wheelchair measures eighteen inches in length, twelve point zero one inches in width, and one point ninety-seven inches in height.
• Q: What size dog is the Best Friend Mobility Small Dog Wheelchair suitable for? A: This wheelchair is designed for small dogs. Please refer to the sizing chart for specific weight and size recommendations.
• Q: How do I adjust the height and length of the wheelchair? A: You can easily adjust the height, length, and width using a hex wrench. This allows for precise fitting to your pet's needs.
• Q: Can my dog use this wheelchair for walking? A: Yes, the wheelchair allows for both assisted walking and full rear leg support. It provides zero rear leg weight bearing for comfort.
• Q: Is the wheelchair suitable for various terrains? A: Yes, it features all-terrain polyurethane wheels with sealed bearings, making it suitable for different surfaces.
• Q: How do I ensure the wheelchair fits my dog properly? A: To ensure a proper fit, closely follow the sizing chart provided before ordering. Adjust the harness for comfort and security.
• Q: What is the best way to clean the wheelchair? A: To clean the wheelchair, use a damp cloth and mild soap to wipe down the aluminum frame and harnesses. Ensure it is fully dried before storage.
• Q: Is the wheelchair safe for my dog? A: Yes, the wheelchair is designed with safety in mind, featuring comfortable harnesses and a stable frame to support your dog's mobility.
• Q: How should I store the wheelchair when not in use? A: Store the wheelchair in a dry place away from direct sunlight. Ensure all parts are clean and dry before storing.
• Q: Can I return the wheelchair if it doesn't fit my dog? A: Yes, you can return the wheelchair if it does not fit as expected. Please check the return policy for specific conditions and timeframes.
• Q: What if the wheelchair arrives damaged? A: If the wheelchair arrives damaged, contact customer support immediately for assistance with a replacement or return.
• Q: Does the wheelchair come with a warranty? A: Yes, the Best Friend Mobility Small Dog Wheelchair typically comes with a warranty. Please check the product details for specific terms.
• Q: How do I adjust the front harness system? A: The front harness system features an easy clip-on function, allowing for quick adjustments to ensure a secure fit for your pet.
• Q: Is the wheelchair suitable for active dogs? A: Yes, this wheelchair is suitable for active dogs and enables them to engage in outdoor activities while providing necessary support.