Best Friend Services Pet Urn For Dogs And Cats With Personalized Laser Engraving, Ottillie Paws Premier Series Memorial Urns (Me

Frequently Asked Questions

• Q: What materials is the pet urn made from? A: The pet urn is made from solid brass or aluminum. This ensures durability and a beautiful finish for a lasting tribute.
• Q: What size is the medium pet urn? A: The medium pet urn is designed for pets weighing between thirty-one to sixty-five pounds. This size is ideal for medium dogs and larger cats.
• Q: What colors are available for the pet urn? A: The pet urn is available in crimson with vertical brass paws. Other colors may also be available for customization.
• Q: How is the urn personalized? A: The urn can be personalized with custom text engravings. It allows for up to three lines of text, with twenty-five letters per line.
• Q: What dimensions does the urn have? A: The specific dimensions are not provided, but it is classified as a medium size suitable for medium pets.
• Q: How do I install the ashes in the urn? A: To install the ashes, unscrew the threaded top, pour the ashes inside, and securely screw the top back on. This design ensures safety and ease of use.
• Q: Can I display the urn on any surface? A: Yes, the urn features a felt bottom to protect surfaces. It can be displayed on a mantle, shelf, or nightstand.
• Q: How do I care for the pet urn? A: To care for the urn, simply wipe it with a soft, dry cloth. Avoid using abrasive cleaners to maintain its finish.
• Q: Is the urn safe for pets' ashes? A: Yes, the urn is designed specifically to hold your pet's ashes securely. The threaded top prevents accidental spills.
• Q: How should I store the urn? A: Store the urn in a cool, dry place away from direct sunlight. This helps preserve its appearance and integrity.
• Q: What if I want a different size urn? A: The urn is available in various sizes, including small, large, and extra-large. Choose the one that fits your pet's size.
• Q: Is the urn suitable for both dogs and cats? A: Yes, this urn is suitable for both dogs and cats. It accommodates pets of various sizes.
• Q: What if my urn arrives damaged? A: If the urn arrives damaged, please contact customer support for assistance. They will guide you through the return or replacement process.
• Q: Does the urn come with a warranty? A: Yes, the urn comes with a workmanship guarantee, ensuring quality and satisfaction with your purchase.
• Q: How long does it take to receive a personalized urn? A: The time for personalization may vary, but typically it takes a few days for processing. Check with customer service for specific timelines.
• Q: Can I choose a custom font for the engraving? A: Yes, you can choose from seven different fonts for the engraving. This allows you to create a unique tribute.