Best Pet Supplies Foldable Foam Pet Steps, 3-Step (H: 16.5"), Gray Linen, Non-Slip Indoor Support for Small Dogs and Cats, Model STF241-S

Frequently Asked Questions

• Q: What are the dimensions of the pet stairs? A: The pet stairs measure twenty-one inches in length, sixteen inches in width, and sixteen and a half inches in height.
• Q: What material is used in the pet stairs? A: The pet stairs are made from high-quality foam, providing comfort and support for your pets.
• Q: How many steps does this model have? A: This model features three steps, making it ideal for small to medium pets to access furniture.
• Q: How do I set up the pet stairs? A: Simply place the stairs next to your couch, sofa, or bed. Ensure they are stable before allowing your pet to use them.
• Q: Are these stairs suitable for older pets? A: Yes, these stairs are designed to reduce stress on your pet’s joints, making them suitable for older pets.
• Q: Can I use these stairs for cats? A: Yes, these stairs are suitable for both small dogs and cats, helping them climb onto furniture easily.
• Q: How do I clean the pet stairs? A: You can clean the removable fabric cover by machine washing it on a gentle cycle and air drying.
• Q: Is the foam in these stairs safe for pets? A: Yes, the foam is CertiPUR-US certified, ensuring it is free from harmful chemicals and safe for your pets.
• Q: What colors are available for the foam pet stairs? A: The stairs are available in various colors, including gray linen, brown lattice print, and gray lattice print.
• Q: How can I store the pet stairs when not in use? A: You can unzip and collapse the stairs for easy storage under your bed or in a closet.
• Q: Are these stairs stable on slippery surfaces? A: Yes, the non-slip design provides enough traction to ensure stability on slippery surfaces.
• Q: What if the stairs arrive damaged? A: If the stairs arrive damaged, please contact customer support for assistance with a return or replacement.
• Q: How many step options are available? A: There are three options available: two-step, three-step, and four-step configurations.
• Q: Is there a warranty for the pet stairs? A: Yes, the pet stairs come with a manufacturer's warranty. Please check the product details for specific terms.
• Q: Can the fabric cover be removed for washing? A: Yes, the fabric cover is removable and can be washed to maintain cleanliness.