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Frequently Asked Questions

• Q: What is the material of the BSEEN LED dog collar? A: The BSEEN LED dog collar is made from nylon webbing and thermoplastic polyurethane. These materials ensure durability and comfort for your dog.
• Q: What sizes are available for the BSEEN LED dog collar? A: The collar is available in four sizes: small, medium, large, and extra-large. The medium size fits necks measuring fifteen to nineteen point seven inches.
• Q: How long does the battery last on a full charge? A: The battery can last up to fifteen hours on fast glowing mode and about ten hours on steady glow mode. This ensures plenty of visibility during nighttime walks.
• Q: How do I charge the BSEEN LED dog collar? A: You can charge the collar using the included micro USB cord. It takes approximately two hours to fully charge.
• Q: Is the BSEEN LED dog collar adjustable? A: Yes, the collar is fully adjustable. It features easy-to-use buckles to ensure a snug and comfortable fit for your dog.
• Q: Can I use this collar in the rain? A: Yes, the BSEEN LED dog collar is water-resistant. However, it should not be submerged in water for long periods.
• Q: How do I switch between flashing modes? A: You can change the flashing modes by pressing a button. One press activates quick flashing, two presses activate slow flashing, and three presses result in steady glowing.
• Q: Is the BSEEN LED dog collar suitable for all dog breeds? A: Yes, the collar is suitable for various dog breeds. Just choose the appropriate size based on your dog's neck measurement.
• Q: What should I do if the collar arrives damaged? A: If the collar arrives damaged, you can contact customer service for assistance. They will help you with a return or replacement.
• Q: What type of warranty does the BSEEN LED dog collar have? A: The collar comes with a sixty-day satisfaction guarantee. If you encounter any issues, customer support is available to assist.
• Q: How can I clean the BSEEN LED dog collar? A: To clean the collar, wipe it down with a damp cloth. Avoid using harsh chemicals that may damage the materials.
• Q: Is the BSEEN LED dog collar safe for my pet? A: Yes, the collar is designed with safety in mind. It is made of non-toxic materials and includes a lithium-ion battery safely encased.
• Q: Can this collar be used for night walking? A: Absolutely, the BSEEN LED dog collar is specifically designed for night walking. Its bright LED lights enhance visibility in low-light conditions.
• Q: What colors does the BSEEN LED dog collar come in? A: The collar is available in multiple color options, including ruby red, green, and blue. Choose a color that suits your dog's personality.
• Q: How do I know which size collar to get for my dog? A: To choose the right size, measure your dog's neck carefully. Refer to the size chart provided in the product details for accurate fitting.