CEESC Cat Door - Magnetic 4-Way Lock, Medium Size, Black, Glass Material for Kitties and Kittens

Frequently Asked Questions

• Q: What are the dimensions of the CEESC Cat Door? A: The outer dimensions are seven point five six inches wide, eight point four six inches high, and two point one seven inches deep.
• Q: What is the inner size of this cat door? A: The inner dimensions are six point one eight inches wide and six point three zero inches high.
• Q: What is the maximum weight for a cat using this door? A: This cat door is suitable for cats weighing up to fifteen point four three pounds.
• Q: What is the waist circumference limit for this cat door? A: The waist circumference limit for this door is fifteen point seventy five inches.
• Q: How do I install the CEESC Cat Door? A: Installation is straightforward with step-by-step instructions included in the manual and an installation video for reference.
• Q: Is this cat door suitable for all door types? A: Yes, it can be installed on various surfaces such as interior doors, exterior doors, walls, windows, cupboards, and glass.
• Q: How do I operate the locking mechanism on this cat door? A: The door features a convenient knob-style switch with four modes: in only, out only, in and out freely, and totally locked.
• Q: Can I modify the tunnel depth of this cat door? A: Yes, the tunnel depth can be cut down to suit your specific installation needs.
• Q: What materials is this cat door made of? A: The cat door is primarily made from glass, providing durability and visibility.
• Q: How do I clean the CEESC Cat Door? A: To clean the door, simply wipe it down with a damp cloth and mild soap, avoiding harsh chemicals.
• Q: Is the CEESC Cat Door weatherproof? A: Yes, it includes a weather-proof brush strip that helps reduce noise and prevents rain, wind, and pests from entering.
• Q: How do I ensure the brush strip stays in place? A: The brush strip is fixed with snap tabs, making it easy to reinsert if it comes loose.
• Q: What if my cat is larger than the recommended size? A: If your cat exceeds the weight limit or waist circumference, this door may not be suitable for them.
• Q: What should I do if my cat door arrives damaged? A: In the event of damage upon arrival, please contact customer support for assistance with returns or replacements.
• Q: Is there a warranty for the CEESC Cat Door? A: Yes, there is typically a warranty included; please check the product details for specific terms.