Cheerble Smart Interactive Dog Toy, Wicked Ball Air, Automatic Moving, Bouncing, And Rotating, E-Tpu Material, Ipx7 Waterproof R

Frequently Asked Questions

• Q: What material is the Cheerble Smart Interactive Dog Toy made of? A: The Cheerble Smart Interactive Dog Toy is made of E-TPU material. This material is lightweight, pet-safe, and resistant to bites.
• Q: What are the dimensions of the Wicked Ball AIR? A: The Wicked Ball AIR has a diameter of three point two inches. This size is suitable for medium and large dogs weighing thirty-five pounds or more.
• Q: Is the Wicked Ball AIR waterproof? A: Yes, the Wicked Ball AIR has an IPX7 waterproof rating. This ensures that it can withstand water exposure during play.
• Q: How do I activate the different modes of the Wicked Ball AIR? A: You can activate the modes by switching between Normal, Passive, and Gentle settings. This allows you to customize the play experience based on your dog's energy level.
• Q: Can I use the Wicked Ball AIR for dogs of all sizes? A: No, the Wicked Ball AIR is designed specifically for medium and large breeds. It is recommended for dogs weighing thirty-five pounds or more.
• Q: How do I clean the Wicked Ball AIR? A: Cleaning the Wicked Ball AIR is easy. Simply wipe off any dirt and rinse the outer shell while ensuring it is tightly screwed on.
• Q: How long does the battery last on a full charge? A: The Wicked Ball AIR provides one to three and a half hours of playtime on a single charge. The duration depends on the play mode used.
• Q: What type of charger is included with the Wicked Ball AIR? A: The Wicked Ball AIR comes with a Type-C charging cable. It takes approximately fifty minutes to achieve a full charge.
• Q: Is the outer shell of the Wicked Ball AIR replaceable? A: Yes, the outer shell of the Wicked Ball AIR is replaceable. This allows you to customize or upgrade your toy as needed.
• Q: What should I do if my Wicked Ball AIR arrives defective? A: If your Wicked Ball AIR is defective, you should contact the manufacturer for a replacement. They offer after-sales service to resolve such issues.
• Q: Is the material of the Wicked Ball AIR safe for pets? A: Yes, the E-TPU material used in the Wicked Ball AIR is pet-safe. It is designed to be chew-proof and eco-friendly.
• Q: How can I ensure my dog interacts safely with the Wicked Ball AIR? A: You should supervise your dog while playing with the Wicked Ball AIR. Teach them how to interact with it properly to enhance safety.
• Q: Can the Wicked Ball AIR be used indoors and outdoors? A: Yes, the Wicked Ball AIR is suitable for both indoor and outdoor play. Its waterproof feature makes it versatile for various environments.
• Q: What is the warranty policy for the Wicked Ball AIR? A: The warranty policy for the Wicked Ball AIR typically covers defects for a limited time. Check with the manufacturer for specific terms.
• Q: How does the Wicked Ball AIR compare to regular dog toys? A: The Wicked Ball AIR offers interactive play features that regular toys do not. It has multiple modes and a replaceable shell for versatility.
• Q: What steps should I follow if my Wicked Ball AIR doesn’t charge? A: If your Wicked Ball AIR doesn’t charge, ensure the charging cable is properly connected. If the issue persists, contact customer support for assistance.