Comfort Contact Extra Receiver Collar -

Frequently Asked Questions

• Q: What are the dimensions of the Comfort Contact Extra Receiver Collar? A: The dimensions are four point five inches in length, four point five inches in width, and two point five inches in height. This compact size makes it easy to fit comfortably on your dog's neck.
• Q: What material is the Comfort Contact Extra Receiver Collar made of? A: The collar is made of plastic, ensuring durability and lightweight comfort for your pet. The soft rubber Comfort Contacts are included for added comfort.
• Q: Is this collar compatible with other brands? A: No, this collar is not compatible with Invisible Fence brand fences. It is specifically designed for use with Perimeter Technologies containment systems.
• Q: How do I use the Comfort Contact Extra Receiver Collar? A: To use this collar, simply attach it to your dog's neck and ensure it is connected to the appropriate Perimeter Technologies system. It is ideal for families with two dogs.
• Q: Is this collar suitable for all dog sizes? A: No, this collar is designed for medium-sized dogs. Ensure the collar fits your dog's neck comfortably for optimal performance.
• Q: How do I install the Comfort Contact Extra Receiver Collar? A: Installation involves attaching the collar to your dog's neck and syncing it with your Perimeter Technologies system. Detailed instructions are provided with the product.
• Q: How do I care for the Comfort Contact Extra Receiver Collar? A: To maintain the collar, clean it regularly with a damp cloth and store it in a dry place away from direct sunlight. This helps prolong its lifespan.
• Q: Can I wash the Comfort Contact Extra Receiver Collar? A: No, it is not recommended to wash the collar in water. Instead, wipe it clean with a soft cloth to avoid damaging the electronic components.
• Q: What safety features does this collar have? A: The collar is designed with safety in mind, featuring soft rubber Comfort Contacts that minimize discomfort for your pet. Always monitor your dog's reaction when using the collar.
• Q: How do I store the Comfort Contact Extra Receiver Collar? A: Store the collar in a cool, dry place when not in use. Avoid exposure to extreme temperatures to ensure the longevity of the electronic components.
• Q: Is there a warranty on the Comfort Contact Extra Receiver Collar? A: Yes, the collar typically comes with a manufacturer's warranty. Check the packaging or contact customer service for specific warranty details.
• Q: What should I do if the collar arrives damaged? A: If the collar arrives damaged, contact the retailer immediately to initiate a return or exchange process. Keep all packaging and documentation for reference.
• Q: How can I ensure a proper fit for my dog? A: To ensure a proper fit, measure your dog's neck and adjust the collar accordingly. It should be snug but not too tight, allowing for comfortable movement.
• Q: Can I use this collar for training purposes? A: Yes, the collar can be used in conjunction with the Perimeter Technologies system for training purposes. However, always consult a professional trainer for best practices.
• Q: What if my dog doesn't respond to the collar? A: If your dog does not respond, check the collar's fit and battery. Adjust the settings according to the manufacturer's instructions or consult customer support for assistance.