COZY KISS Extra Wide Dog Stairs - 5 Step Foam Pet Ramp, 19.7"x33"x22.4", Beige, for Small Medium/Large Dogs, High Bed/Car

Frequently Asked Questions

• Q: What are the dimensions of the Extra Wide Dog Stairs? A: The Extra Wide Dog Stairs measure nineteen point seven inches in width, thirty-three inches in length, and twenty-two point four inches in height.
• Q: What material are the dog stairs made from? A: The dog stairs are constructed from high-density foam, ensuring stability and comfort for your pets.
• Q: How many steps do the dog stairs have? A: The dog stairs feature five steps, making it easy for pets to access higher surfaces.
• Q: How do I set up the Extra Wide Dog Stairs? A: Simply position the stairs against the edge of your bed or sofa, ensuring they are stable before allowing your pet to use them.
• Q: Are these dog stairs suitable for large dogs? A: Yes, these stairs are designed to accommodate small, medium, and large dogs, providing a safe way to access furniture.
• Q: Can I use the dog stairs outdoors? A: Yes, the lightweight foam design allows for easy portability, making them suitable for both indoor and outdoor use.
• Q: How do I clean the dog stairs? A: The outer cover is removable and can be machine washed or hand washed; however, do not clean the foam sponge.
• Q: Are the dog stairs waterproof? A: Yes, the outer cover contains a TPU waterproof layer, providing leakproof functionality.
• Q: How do I store the dog stairs when not in use? A: You can easily fold or move the lightweight stairs to a storage area when they are not in use.
• Q: Are these stairs safe for puppies? A: Yes, the soft, curved ramp design is particularly suitable for puppies and pets with knee injuries.
• Q: What if the dog stairs arrive with wrinkles? A: If the stairs arrive wrinkled, you can use an iron to smooth out the cover and restore its flat shape.
• Q: Can the foam inner layer be washed? A: No, the foam inner layer is not washable; only the outer cover can be cleaned.
• Q: How do I know if the stairs will fit my pet's needs? A: The stairs are suitable for various heights; two layers work for chairs, three for sofas, four for beds, and five for high beds or cars.
• Q: Is there a warranty for the dog stairs? A: Please check with the manufacturer for warranty information regarding defects or damage upon arrival.
• Q: What do I do if the stairs are damaged during shipping? A: If the stairs arrive damaged, contact customer support for a replacement or return options.
• Q: How do the non-slip features work on the dog stairs? A: The bottom of the stairs is made from non-slip nylon to prevent movement, ensuring your pet's safety while using them.