EASYPET Remote Dog Training Collar - Rechargeable Waterproof Shock Collar for Small, Medium & Large Dogs - Model EP380R3V - Black, Blue, Orange

Frequently Asked Questions

• Q: What are the dimensions of the collar receiver? A: The collar unit measures approximately four point five centimeters long, three point seven centimeters wide, and three centimeters high.
• Q: What is the size of the transmitter handset? A: The transmitter handset dimensions are approximately twelve centimeters long, five centimeters wide, and three point five centimeters high, including the antenna.
• Q: What materials are used in this dog training collar? A: The collar is made from durable rubber, ensuring a comfortable fit and long-lasting use.
• Q: What is the maximum range of the remote trainer? A: The remote dog trainer has a maximum range of up to one thousand two hundred meters in open fields.
• Q: How many dogs can this collar train at once? A: This collar system can train up to three dogs simultaneously from a single transmitter.
• Q: How do I charge the collar and transmitter? A: Both the collar and transmitter are rechargeable using the provided charger, which has an output of five volts and one amp.
• Q: Is the collar suitable for all dog sizes? A: Yes, the collar is adjustable and fits small, medium, and large dogs comfortably.
• Q: How do I adjust the collar strap length? A: The collar strap is adjustable from approximately twenty centimeters to sixty centimeters, allowing for a customized fit.
• Q: What are the levels of correction available? A: The collar offers three correction modes: warning tone with fifty groups, vibration with ten levels, and static stimulation with ninety-nine levels.
• Q: How do I maintain the collar’s waterproof feature? A: To maintain its waterproof capability, ensure that the collar receiver is securely closed and avoid exposing it to extreme conditions.
• Q: Can I use my own collar strap with this system? A: Yes, you can use your own strap as long as it does not exceed two millimeters in thickness and seventeen millimeters in width.
• Q: What if the collar or transmitter arrives damaged? A: If your collar or transmitter arrives damaged, contact customer support immediately for assistance with a return or replacement.
• Q: Is this training collar safe for my dog? A: Yes, the training collar uses humane correction methods that are safe and effective for training your dog.
• Q: How do I clean the collar and transmitter? A: To clean the collar and transmitter, wipe them with a damp cloth and avoid using harsh chemicals that could damage the materials.
• Q: What is the battery life of the collar and transmitter? A: The rechargeable battery in the collar can last up to seven days on a full charge, depending on usage.