Educator 1/2 Mile Dog Training Collar with Two Remote Transmitters, Safe Humane Vibration, Tone Stimulation, Waterproof, Odorpro

Frequently Asked Questions

• Q: What is the range of the Educator Dog Training Collar? A: The range is one half mile. This allows for effective training even at a distance, making it suitable for various outdoor activities.
• Q: What materials are used in the Educator Dog Training Collar? A: The collar is made of Biothane, a durable, waterproof, and odorproof material. This ensures long-lasting performance and comfort for your dog.
• Q: What are the dimensions of the transmitter and receiver? A: The transmitter measures two point six inches in diameter and one point one inches thick. The receiver is two inches long, one point five inches wide, and one inch high.
• Q: How do I use the Educator Dog Training Collar? A: To use the collar, fit it snugly around your dog's neck and turn on the transmitter. You can then select stimulation levels to communicate with your dog.
• Q: Is the collar suitable for small dogs? A: Yes, it is designed for small to medium-sized dogs weighing ten pounds and up. The adjustable collar fits neck sizes from five to twenty-two and a half inches.
• Q: How long does it take to charge the collar's batteries? A: It takes approximately two hours to fully charge the rechargeable lithium polymer batteries. This ensures quick readiness for training sessions.
• Q: How do I clean the Educator Dog Training Collar? A: To clean the collar, wipe it down with a damp cloth. Avoid using harsh chemicals to maintain the integrity of the Biothane material.
• Q: Are there any safety features in the collar? A: Yes, the collar includes user-selectable stimulation levels ranging from one to one hundred. It also features a boost function for additional stimulation when necessary.
• Q: What should I do if the collar is not working? A: If the collar is not functioning, check the battery charge and ensure connections are secure. Refer to the owner's manual for troubleshooting tips.
• Q: What warranty does the Educator Dog Training Collar come with? A: It comes with a two-year warranty on transmitters and receivers, and a one-year warranty on accessories. This ensures protection against manufacturer defects.
• Q: Can I use the collar at night? A: Yes, it includes a tracking light that can be set to flash or remain continuous for visibility in the dark. This feature adds convenience during nighttime training.
• Q: Does the collar include additional contact points? A: Yes, the system includes four sets of contact points, two short hair and two long hair options. Additional hypoallergenic points can be purchased separately.
• Q: Is live support available for the collar? A: Yes, live phone support is available in the United States. Assistance is provided Monday through Friday from eight AM to five PM Eastern.
• Q: What if my collar arrives damaged? A: If the collar arrives damaged, contact customer support for assistance with returns or exchanges. Ensure you have your purchase details ready.
• Q: Is the Educator Dog Training Collar waterproof? A: Yes, both the collar and the receiver are waterproof. This feature allows for training in various weather conditions without damage.
• Q: What is the locking feature on the collar? A: The collar has a 'lock and set' technology that prevents accidental overstimulation. This ensures a safe training experience for your dog.