Educator 1/2 Mile Remote Dog Training System Plus E-Collar 101 Training Dvd, Safe Humane Stimulation, Pavlovian Tone, Waterproof

Frequently Asked Questions

• Q: What material is the collar made of? A: The collar is made of Biothane, which is waterproof and odorproof. This material is designed for durability and comfort during training.
• Q: What are the dimensions of the transmitter? A: The transmitter has a diameter of two point sixty-four inches and a thickness of one point twenty-nine inches. This compact size makes it easy to handle.
• Q: How long is the training range of the system? A: The training range of this system is one half mile. This distance allows for effective training in open areas.
• Q: How do I use the remote training collar? A: To use the collar, you need to fit it around your dog's neck and operate the transmitter to deliver stimulation. Follow the included owner's manual for detailed instructions.
• Q: Is this training system suitable for small dogs? A: Yes, this training system is suitable for dogs weighing ten pounds and up. The receiver is designed for small to medium-sized dogs.
• Q: Can I use this collar for multiple dogs? A: No, this specific bundle is designed for one dog. Additional systems are required for training more than one dog.
• Q: How do I maintain the collar and transmitter? A: To maintain the collar and transmitter, clean them regularly with a damp cloth. Ensure the battery is charged and check for wear on components.
• Q: Are there any safety concerns with the battery? A: Yes, the collar contains lithium-ion batteries which should be handled carefully. Follow the safety instructions in the manual to avoid any hazards.
• Q: What is the warranty on the training system? A: The training system comes with a two-year warranty on transmitters and receivers. Accessories have a one-year warranty against manufacturing defects.
• Q: How do I find help if I have issues with the product? A: You can contact customer support for assistance with setup, training, or troubleshooting. Live support is available Monday through Friday from eight AM to five PM Eastern.
• Q: Can I use the collar at night? A: Yes, the collar includes a tracking light for visibility during night use. This feature enhances safety when training in low-light conditions.
• Q: What types of stimulation does the collar provide? A: The collar provides a tapping sensation similar to vibration and includes a Pavlovian tone. These features help in effective training.
• Q: Is the collar adjustable for different neck sizes? A: Yes, the collar is adjustable to fit neck sizes between five inches and twenty-two and a half inches. This allows for a comfortable fit on various dog sizes.
• Q: What kind of training materials are included? A: The package includes the E-Collar 101 off-leash four session training DVD. This resource helps owners learn effective training techniques.
• Q: Does the collar come with a storage box? A: Yes, the system includes a storage box for convenient organization of the collar and accessories. This helps in keeping everything together.