Educator Additional Receiver And Collar Compatible With All Educator Training Systems, Black

Frequently Asked Questions

• Q: What are the dimensions of the receiver? A: The receiver measures two inches long by one and a half inches wide and one inch high. It’s compact, making it easy to handle during training.
• Q: What is the collar made of? A: The collar is made of high-quality Biothane material. This material is known for its durability, waterproof properties, and ease of cleaning.
• Q: How long is the collar strap? A: The collar strap is thirty inches long and three-quarters of an inch wide. It can be cut to size for a custom fit for your dog.
• Q: What size dogs is this collar suitable for? A: This collar is suitable for small to medium-sized dogs weighing ten pounds and up. It accommodates neck sizes ranging from five to twenty-two and a half inches.
• Q: How do I use the Educator training collar? A: To use the collar, attach it to the receiver and fit it securely around your dog's neck. Follow the provided manual for specific training techniques.
• Q: Can I use this receiver with my existing Educator system? A: Yes, this receiver is compatible with all Educator training system models. It allows you to control an additional dog collar from your current transmitter.
• Q: How do I adjust the collar to fit my dog? A: You can cut the collar strap to your desired length for a perfect fit. Ensure it is snug but comfortable around your dog’s neck.
• Q: Is the collar easy to clean? A: Yes, the Biothane material makes the collar easy to clean. Simply wipe it down with a damp cloth to maintain hygiene.
• Q: What if my receiver gets damaged? A: In case of damage, you can replace it easily since it is sold separately. The product also comes with a two-year warranty on registered items.
• Q: What should I do if my dog has sensitive skin? A: If your dog has sensitive skin, consider using hypoallergenic titanium contact points. These are designed specifically for dogs with nickel sensitivities.
• Q: How do I store the collar and receiver? A: Store the collar and receiver in a cool, dry place when not in use. Avoid exposure to extreme temperatures or moisture.
• Q: Does the collar come with a warranty? A: Yes, there is a two-year warranty on the receiver and transmitter against manufacturer defects, and one year on accessories.
• Q: Can I use this for training multiple dogs? A: Yes, you can add this receiver to a one-dog system to convert it into a two-dog system, allowing you to train multiple dogs.
• Q: Is the collar waterproof? A: Yes, the collar is waterproof, making it suitable for outdoor use and active dogs in various weather conditions.
• Q: How can I get support if I need help? A: You can get support by calling the provided toll-free number for expert help with setup, training, and troubleshooting, available Monday through Friday.