Educator Additional Receiver And Collar Compatible With All Educator Training Systems, Orange

Frequently Asked Questions

• Q: What are the dimensions of the Educator Additional Receiver and Collar? A: The collar measures three-fourths of an inch wide by thirty inches long. The receiver itself measures two inches long by one and a half inches wide by one inch high.
• Q: What material is the collar made of? A: The collar is made of high-quality Biothane. This material is known for its durability, waterproof properties, and ease of cleaning.
• Q: What is the weight range for dogs using this collar? A: This collar is suitable for small to medium-sized dogs weighing ten pounds and up. It can accommodate neck sizes from five inches to twenty-two and a half inches.
• Q: How do I use the Educator Additional Receiver and Collar? A: To use it, connect the receiver to your existing transmitter. Follow the included manual for setup and training tips.
• Q: Can I cut the collar to fit my dog? A: Yes, the collar can be cut to size for a custom fit. This allows for a comfortable and secure fit for your dog.
• Q: Is the receiver waterproof? A: Yes, the receiver is designed to be waterproof. This feature makes it suitable for outdoor training in various weather conditions.
• Q: How do I clean the collar? A: To clean the collar, simply wipe it with a damp cloth. The Biothane material resists odors and is easy to maintain.
• Q: Does the collar come with a warranty? A: Yes, it comes with a two-year warranty on transmitters and receivers, and one-year warranty on accessories. Registration is required for warranty coverage.
• Q: What if my collar or receiver gets damaged? A: If your collar or receiver gets damaged, you can contact customer support for assistance. They can guide you through the warranty process.
• Q: Are there different strap colors available? A: Yes, the RX receiver comes in a variety of strap colors. You can choose the color that best suits your dog's style.
• Q: Can I use this receiver with other Educator Training Systems? A: Yes, this receiver is compatible with all Educator Training System models. This includes models like ET-300, ET-400, and PE-900.
• Q: How many dogs can I train with this system? A: You can train up to two dogs with this system by adding this additional receiver. It allows you to convert a one-dog system into a two-dog system.
• Q: What should I do if I lose the receiver? A: If you lose the receiver, you can purchase a replacement. It's designed to be easily integrated into your existing training system.
• Q: Is live support available if I need help? A: Yes, live US phone support is available Monday through Friday between eight AM and five PM Eastern time for any assistance you may need.
• Q: Are there different contact points available for the receiver? A: Yes, the receiver includes two sets of contact points: five-eighths inch for short hair and three-quarters inch for long hair. Additional points are sold separately.