Educator Additional Receiver And Collar Compatible With All Educator Training Systems, Red

Frequently Asked Questions

• Q: What are the dimensions of the Educator Additional Receiver and Collar? A: The receiver measures two inches long, one and a half inches wide, and one inch high. The collar is three-fourths of an inch wide and thirty inches long, allowing for a custom fit.
• Q: What materials are used in the collar? A: The collar is made of high-quality Biothane material. This material is known for its durability, waterproof nature, and easy cleaning.
• Q: What is the weight of the receiver? A: The exact weight of the receiver is not specified. However, it is designed to be lightweight and portable for ease of use during training.
• Q: How do I use the Educator Additional Receiver and Collar? A: To use the collar, pair it with your existing Educator training system transmitter. Follow the instructions in the owner’s manual for setup and operation.
• Q: Is the collar adjustable to fit different dog sizes? A: Yes, the collar can be cut to size for a custom fit. It is suitable for dogs with a neck size ranging from five inches to twenty-two and a half inches.
• Q: Can I use this collar for multiple dogs? A: Yes, you can add this receiver and collar to convert a one-dog system into a two-dog system. This allows you to train more than one dog simultaneously.
• Q: How should I care for the Educator collar? A: To care for the collar, simply clean it with mild soap and water. The Biothane material is easy to maintain and will not fray or absorb odors.
• Q: Is the receiver waterproof? A: Yes, the RX-090 receiver is designed to be waterproof. This feature makes it ideal for outdoor training in various weather conditions.
• Q: What is the warranty on this product? A: The Educator Additional Receiver and Collar comes with a two-year warranty on the transmitter and receiver. Accessories are covered under a one-year warranty.
• Q: What type of support is available for this product? A: Live US phone support is available Monday through Friday from eight AM to five PM Eastern. This support can assist with setup, training, and troubleshooting.
• Q: Are there any special features for sensitive dogs? A: Yes, the product includes hypoallergenic titanium contact points for dogs with nickel sensitivities. Comfort pads are also available for prolonged use.
• Q: Is this product safe for my dog? A: Yes, the Educator Additional Receiver and Collar is designed with safety in mind, using durable materials that are non-toxic and suitable for active dogs.
• Q: Can I replace lost or damaged parts? A: Yes, replacement parts, including contact points and collars, are available for purchase separately. This ensures you can maintain your training system.
• Q: Is this product suitable for small dogs? A: Yes, this collar is suitable for small to medium-sized dogs weighing ten pounds and up. It fits neck sizes between five inches and twenty-two and a half inches.
• Q: What if my receiver arrives damaged? A: If your receiver arrives damaged, contact customer support to initiate a return or exchange. Ensure to keep the original packaging for the return process.