Educator Additional Receiver and Collar, Biothane, 3/4"W x 30"L, Yellow, Model PE-090

Frequently Asked Questions

• Q: What is the size of the Educator Additional Receiver and Collar? A: The receiver measures two inches long, one and a half inches wide, and one inch high. The collar is three-quarters of an inch wide and thirty inches long.
• Q: What material is the collar made of? A: The collar is made of high-quality Biothane material. Biothane is known for its durability, being waterproof and odorproof.
• Q: What models is this receiver compatible with? A: The receiver is compatible with various Educator Training System models including ET-300, ET-400, PE-900, and more. This versatility allows you to control an additional collar.
• Q: How do I use the Educator Additional Receiver? A: To use the receiver, pair it with your existing transmitter from an Educator Training System. Follow the included manual for detailed setup instructions.
• Q: Is this collar suitable for small dogs? A: Yes, this collar is suitable for small to medium-sized dogs weighing ten pounds and up. It accommodates neck sizes from five inches to twenty-two and a half inches.
• Q: Can I cut the collar to fit my dog? A: Yes, the collar can be cut to size for a custom fit. This allows you to adjust it to perfectly suit your dog's neck size.
• Q: How should I care for the collar? A: To care for the collar, simply clean it with mild soap and water. Biothane material is easy to maintain and resistant to odors.
• Q: Are there any safety concerns with this product? A: Yes, the device contains lithium-ion batteries. Ensure safe handling and follow the manufacturer's instructions regarding battery care and disposal.
• Q: What warranty comes with the Educator Receiver? A: The product comes with a two-year warranty on transmitters and receivers and a one-year warranty on accessories. This ensures quality and reliability.
• Q: What should I do if the receiver is not working? A: If the receiver isn't working, first check the battery and ensure proper pairing with the transmitter. Refer to the manual for troubleshooting tips.
• Q: Is there customer support available for this product? A: Yes, customer support is available via phone Monday to Friday from eight AM to five PM Eastern. They can assist with setup and training.
• Q: Can I replace a lost receiver with this product? A: Yes, this receiver can be used to replace a lost or damaged receiver. It is designed for easy integration into your existing system.
• Q: Is this product waterproof? A: Yes, the collar is waterproof, making it suitable for outdoor use. This is ideal for active dogs who enjoy water activities.
• Q: What type of training is this collar suitable for? A: This collar is suitable for obedience training, as it allows for effective communication between the trainer and the dog.
• Q: How does the Biothane material compare to traditional collars? A: Biothane is more durable than traditional fabric collars. It does not fray, is easy to clean, and remains odorless even after outdoor use.
• Q: Are there other color options available for the collar? A: Yes, the collar comes in a variety of strap colors, allowing you to choose one that best fits your preference.