Educator Cpad-011 Dog Training Collar Receiver Comfort Pad, Improves Contact, Reduces Irritation And Skin Sensitivities, Winged Ultra Comfort, Long Hair

Frequently Asked Questions

• Q: What materials are used in the Educator CPAD-011? A: The Educator CPAD-011 is made of metal with gold plated titanium wings and brass contact points. These materials help reduce skin irritation for your dog.
• Q: What are the dimensions of the CPAD-011 comfort pad? A: The CPAD-011 comfort pad measures six and a half inches long, eight tenths of an inch wide, and one tenth of an inch high. This size is designed for optimal comfort and fit.
• Q: What colors does the CPAD-011 come in? A: The CPAD-011 is available in black. This color is neutral and blends well with various dog training collars.
• Q: How do I attach the CPAD-011 to the collar? A: You can easily attach the CPAD-011 comfort pad to the receiver of the training collar. Simply align the pad with the contact points and secure it in place.
• Q: Is the CPAD-011 suitable for long-haired dogs? A: Yes, the CPAD-011 is ideal for long-haired dogs. Its winged design helps distribute pressure points for improved contact during training.
• Q: Can I use the CPAD-011 with any E-Collar? A: No, the CPAD-011 is compatible only with specific Educator receivers like RX-090, RX-120, and RX-1000. It does not work with micro receivers.
• Q: How do I clean the CPAD-011 comfort pad? A: To clean the CPAD-011, wipe it with a damp cloth. Avoid using harsh chemicals that could damage the materials.
• Q: Is the CPAD-011 safe for sensitive skin? A: Yes, the CPAD-011 is designed for dogs with skin sensitivities. Its gold plated titanium wings and brass points minimize irritation.
• Q: What is the warranty on the CPAD-011? A: The CPAD-011 comes with a one-year warranty against manufacturer defects. This warranty ensures your satisfaction with the product.
• Q: How long can my dog wear the CPAD-011? A: The CPAD-011 is comfortable for training sessions longer than eight hours. However, it is not recommended to wear a training collar for over eight hours continuously.
• Q: What if the CPAD-011 arrives damaged? A: If the CPAD-011 arrives damaged, contact customer support for assistance. They will guide you through the return or exchange process.
• Q: How do I register my CPAD-011 for warranty? A: You can register your CPAD-011 by following the instructions in the included owner’s manual. Registration ensures you receive warranty support.
• Q: Can I use the CPAD-011 for training multiple dogs? A: Yes, the CPAD-011 can be used for training multiple dogs, as long as they are compatible with the specified receivers. Ensure each dog is comfortable.
• Q: Is there live support available for the CPAD-011? A: Yes, live US phone support is available Monday through Friday between eight AM and five PM Eastern Time. They can assist with setup and troubleshooting.
• Q: What should I do if my dog experiences irritation with the CPAD-011? A: If your dog experiences irritation, remove the CPAD-011 and consult your veterinarian. It may be necessary to adjust the fit or discontinue use.