Educator E-Collar Humane Dog Training Collar With Remote, 100 Safe Tapping Stimulation Levels, Night Light, Waterproof, Rechargeable, 1/3 Mile 1 Small Dog, Purple

Frequently Asked Questions

• Q: What is the size and weight of the Educator E-Collar ME-300? A: The Educator E-Collar ME-300 is designed for small dogs weighing five pounds and up, with a collar length of thirty inches and a width of three-fourths of an inch. The micro receiver weighs one point nine ounces and measures one point six inches long by one point two inches wide and point eight inches high.
• Q: What materials are used in the Educator E-Collar? A: The collar is made from Biothane, a durable and waterproof material that is suitable for active dogs. The micro receiver is also designed with durable materials to withstand various weather conditions.
• Q: What is the range of the ME-300 training collar? A: The ME-300 training collar has a range of one-third of a mile, making it suitable for training in open areas. This range allows you to maintain control over your pet even at a distance.
• Q: How do I use the Educator E-Collar for training? A: To use the Educator E-Collar, attach the collar to your dog's neck, ensuring it fits snugly but comfortably. Use the ergonomic transmitter to deliver tapping stimulation or vibration during training sessions.
• Q: Is the collar suitable for very small dogs? A: Yes, the ME-300 is specially designed for very small dogs, with contact points that are approximately twenty percent closer together for a better fit. It provides additional options for adjusting the collar's position.
• Q: Can I adjust the stimulation levels on the ME-300 collar? A: Yes, the ME-300 offers one hundred safe tapping stimulation levels, allowing you to customize the intensity for your dog's specific needs. This feature makes it versatile for different training scenarios.
• Q: How do I clean and maintain the Educator E-Collar? A: To clean the collar, wipe it down with a damp cloth and mild soap. Ensure that the receiver is not submerged in water, and regularly check the contact points for wear to maintain safety and effectiveness.
• Q: Does the ME-300 collar require batteries? A: Yes, the ME-300 collar contains lithium-ion batteries that need to be charged. The collar is rechargeable, providing convenience for ongoing use without the need for frequent battery replacements.
• Q: What is the warranty period for the Educator E-Collar? A: The Educator E-Collar ME-300 comes with a two-year warranty against manufacturer defects for registered products, and one year for accessories. This warranty ensures you can rely on the product's quality.
• Q: What should I do if the collar arrives damaged? A: If the collar arrives damaged, contact customer support immediately for assistance. You may be eligible for a return or replacement under the warranty policy.
• Q: Is there live support available for using the collar? A: Yes, live U.S. phone support is available from Monday to Friday between eight a.m. and five p.m. Eastern time, providing help with setup, training, and troubleshooting.
• Q: What types of contact points are included with the collar? A: The ME-300 includes two sets of contact points: short hair and long hair options, allowing you to choose the best fit based on your dog's coat type. Additional hypoallergenic titanium points are available separately.
• Q: Is the Educator E-Collar waterproof? A: Yes, the Educator E-Collar is waterproof, making it suitable for use in various weather conditions and activities, ensuring durability during outdoor training.
• Q: Can this collar be used for training multiple dogs? A: No, the ME-300 is designed for one dog only. If you have multiple dogs, consider purchasing additional collars or a multi-dog system for effective training.
• Q: Is the collar safe for my pet? A: Yes, the ME-300 is safe for pets when used as directed. It delivers a tapping sensation similar to vibration, which is effective for training without causing harm.
• Q: What is the maximum neck size for the collar? A: The collar fits neck sizes from eleven and a half inches to twenty-four inches, accommodating a range of small dog breeds comfortably.