Educator E-Collar Humane Dog Training Collar With Remote, 100 Safe Tapping Stimulation Levels, Night Light, Waterproof, Rechargeable, 1/3 Mile 2 Small Dogs, Purple

Frequently Asked Questions

• Q: What is the size of the Educator E-Collar? A: The Educator E-Collar is designed for small to medium-sized dogs with a neck size between five inches and twenty-two and a half inches. It includes a small receiver measuring approximately one point six inches long and one point two inches wide.
• Q: What materials are used in the collar? A: The collar strap is made from Biothane, which is known for its durability and resistance to water. This ensures the collar is both comfortable and long-lasting for your dog.
• Q: What are the dimensions of the transmitter? A: The mini transmitter has dimensions of two point six inches in diameter, one point one inches thick, and four point five inches high. This ergonomic design makes it easy to handle and operate.
• Q: How do I use the Educator E-Collar for training? A: To use the Educator E-Collar, start by fitting the collar properly on your dog and turning on the transmitter and receiver. Use the tapping stimulation levels to correct unwanted behaviors while rewarding good behavior.
• Q: Is the collar suitable for very small dogs? A: Yes, the Educator E-Collar is suitable for dogs weighing five pounds and up. The design allows for a better fit on smaller dogs with contact points that are closer together.
• Q: How do I fit the collar to my dog? A: To fit the collar, adjust the strap to ensure a snug yet comfortable fit around your dog's neck. The collar can be turned ninety degrees on the strap to achieve the best contact point position.
• Q: How do I clean and maintain the collar? A: To clean the collar, wipe it down with a damp cloth and mild soap as needed. Ensure the electronic components are kept dry and free from debris for optimal performance.
• Q: Is the Educator E-Collar waterproof? A: Yes, the Educator E-Collar is waterproof, allowing it to be used in various weather conditions without damaging the electronic components. This feature provides added convenience during outdoor activities.
• Q: How do I store the collar when not in use? A: When not in use, store the collar in a cool, dry place away from direct sunlight. Ensure that the batteries are charged and the collar is clean before storage.
• Q: What if my dog has sensitive skin? A: If your dog has sensitive skin, consider using hypoallergenic titanium contact points that are sold separately. This will help prevent irritation during use.
• Q: How does the tapping stimulation compare to traditional collars? A: The tapping stimulation from the Educator E-Collar is more intense than traditional vibration collars, providing an effective training tool without causing harm. This feature is particularly useful for behavioral corrections.
• Q: Can I use this collar for more than one dog? A: Yes, the Educator E-Collar model ME-302 is a two-dog system, allowing you to train two dogs simultaneously with one transmitter. This makes it convenient for multi-pet households.
• Q: What is the warranty on the Educator E-Collar? A: The Educator E-Collar comes with a two-year warranty against manufacturer defects, provided the product is registered. Accessories are covered by a one-year warranty.
• Q: Is live support available for setup and training? A: Yes, live US phone support is available Monday through Friday from eight AM to five PM Eastern time. This service can assist with setup, training, and troubleshooting.
• Q: What should I do if the collar arrives damaged? A: If the collar arrives damaged, contact customer support immediately for assistance with returns or exchanges. Ensure to keep the original packaging for a smoother return process.
• Q: Are there any specific care instructions for the collar's batteries? A: Yes, ensure the lithium-ion batteries are charged as per the manufacturer's instructions. Avoid exposing the batteries to extreme temperatures to extend their lifespan.