Educator K9 Tactical Dog Handler, 100 Levels Stimulation, Waterproof Biothane Bungee Collar, 33" Black, Model K9-402 B33

Frequently Asked Questions

• Q: What is the size of the collar included in the Educator K9-402 B33 system? A: The collar included in the Educator K9-402 B33 system is thirty-three inches long. It is designed to accommodate dogs with neck sizes ranging from five to twenty-two and a half inches.
• Q: What materials are used in the collar and transmitter? A: The collar is made from Biothane, a durable and waterproof material. The transmitter is ergonomically designed and features black skins for discretion.
• Q: What are the dimensions of the remote transmitter? A: The remote transmitter measures two point seventy-five inches in diameter and one point two inches thick, with a height of four point six inches.
• Q: How do I use the Educator K9-402 B33 training collar? A: To use the Educator K9-402 B33 training collar, attach the collar to your dog and use the remote transmitter to control stimulation levels. The system allows you to select from one to one hundred levels of humane stimulation.
• Q: Is the training collar suitable for small dogs? A: Yes, the training collar is suitable for small to medium-sized dogs weighing ten pounds and up. The small receiver is designed for maximum comfort and effectiveness.
• Q: Can I use the collar on two dogs at the same time? A: Yes, the Educator K9-402 B33 system is designed for training two dogs simultaneously. It includes two receivers and two bungee collars.
• Q: How do I maintain the Educator K9-402 B33 training collar? A: To maintain the training collar, ensure that the batteries are charged regularly and clean the collar and receivers with a damp cloth. Avoid exposing the electronics to extreme conditions.
• Q: What safety features does the collar include? A: The collar includes user-selectable stimulation levels and 'lock and set' technology to prevent accidental overstimulation. The soft bungee collar design also ensures comfort for your dog.
• Q: How should I store the training collar when not in use? A: Store the training collar and remote transmitter in a cool, dry place. It is recommended to keep them in the included hard carrying case to protect against damage.
• Q: Is there a warranty for the Educator K9-402 B33 system? A: Yes, the system comes with a two-year warranty against defects for registered products and a one-year warranty on accessories.
• Q: How does the training collar compare to other brands? A: The Educator K9-402 B33 collar features a unique COS technology that delivers effective stimulation without head jerking, distinguishing it from many other training collars available.
• Q: Is this collar effective for stubborn dogs? A: Yes, the Educator K9-402 B33 is designed to turn smart, stubborn dogs into well-behaved companions. Its adjustable stimulation levels provide the necessary training for various dog temperaments.
• Q: What should I do if the collar arrives damaged? A: If the collar arrives damaged, contact customer support for assistance. The product is covered under warranty, which may allow for a replacement or repair.
• Q: Can I get support for setting up the training collar? A: Yes, you can receive live US phone support for setup, training, and troubleshooting. Support is available Monday through Friday from eight AM to five PM Eastern time.
• Q: What if my dog has a nickel sensitivity? A: For dogs with nickel sensitivities, hypoallergenic titanium contact points are available separately to ensure safety and comfort during use.
• Q: How long does it take to charge the collar's batteries? A: The rechargeable lithium polymer batteries charge fully in just two hours, allowing for quick and convenient use.