EHEYCIGA Curved Dog Stairs Ramp - 4-Step Pet Steps for High Beds, Non-Slip, Purple, 19.7" H, Model ECUS24PPT10FB

Frequently Asked Questions

• Q: What are the dimensions of the EHEYCIGA dog stairs? A: The EHEYCIGA dog stairs measure twenty-eight point thirty-one inches in length, fifteen point seventy-one inches in width, and nineteen point seven inches in height.
• Q: What material is used for the cover of the pet stairs? A: The cover of the pet stairs is made from bonded fleece, which provides comfort and durability for your pet.
• Q: What is the maximum weight capacity for these dog stairs? A: The dog stairs can support pets weighing up to one hundred pounds, making them suitable for small to medium-sized dogs.
• Q: How do I set up the foam dog stairs? A: To set up the foam dog stairs, unbox them and remove the vacuum seal. Allow the foam to expand for twenty-four to forty-eight hours before use.
• Q: Are these stairs suitable for large dogs? A: No, these stairs are designed for pets weighing up to one hundred pounds, making them suitable primarily for small dogs and cats.
• Q: Can the stairs be used for beds of any height? A: No, the stairs come in different sizes for specific heights: two steps for up to thirteen inches, three steps for up to seventeen inches, four steps for up to twenty-one inches, and five steps for up to twenty-four inches.
• Q: How do I clean the EHEYCIGA dog stairs? A: The dog stairs feature a removable cover that can be machine washed, making it easy to keep clean. Hand washing is also an option.
• Q: Is the inner foam washable? A: No, the inner foam is not washable. Only the removable cover can be cleaned.
• Q: What safety features do the stairs have? A: The stairs are designed with a low-angle slope and non-slip features, protecting your pet's joints and providing stability while climbing.
• Q: What colors are available for these pet stairs? A: The EHEYCIGA dog stairs are available in a wide range of colors, including purple, to match your home decor.
• Q: How do the stairs compare to traditional pet ramps? A: Unlike traditional ramps, these stairs have a unique scalloped design that combines the benefits of stairs and ramps, making it easier on your pet's joints.
• Q: Are these stairs easy to move around the house? A: Yes, the stairs are lightweight, making them easy to move from one location to another in your home.
• Q: What if the stairs arrive damaged? A: If the stairs arrive damaged, contact customer support for assistance with returns or exchanges.
• Q: Do the stairs fold for storage? A: No, the EHEYCIGA dog stairs do not fold, but they are designed to be lightweight for easy relocation.
• Q: Is there a warranty for the product? A: Warranty details can be obtained from the manufacturer, EHEYCIGA. Please check the product packaging or their website for specific information.