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Frequently Asked Questions

• Q: What materials are used in the Ewenono cat wall stairs? A: The Ewenono cat wall stairs are made of natural pine wood and hemp rope. These materials ensure durability and provide a safe climbing experience for your cat.
• Q: What are the dimensions of the cat wall shelves? A: The cat wall shelves measure two point eight inches in width and seven point nine inches in length. This compact size is ideal for creating climbing spaces in your home.
• Q: How heavy is the Ewenono cat stair? A: The total weight of the Ewenono cat stair is approximately one point seventy-five pounds. This lightweight design helps reduce the load on your wall.
• Q: How do I install the Ewenono cat wall stairs? A: You can install the Ewenono cat wall stairs by drilling holes and securing them with screws. The design allows for flexible installation, either from left to right or right to left.
• Q: Is this cat stair suitable for large cats? A: Yes, the Ewenono cat stair is designed to accommodate both large and small cats. It can support weights of over thirty pounds, ensuring safety during use.
• Q: Can I pair the cat stairs with a cat bed? A: Yes, you can pair the Ewenono cat stairs with a wall-mounted cat bed. This combination provides a great playground for your cat to climb, sleep, and exercise.
• Q: How do I clean the Ewenono cat wall stairs? A: To clean the Ewenono cat wall stairs, simply wipe them down with a damp cloth. Avoid using harsh chemicals that may damage the wood or rope.
• Q: Are the materials used safe for my cat? A: Yes, the materials used in the Ewenono cat stairs are safe for your cat. Natural pine wood and hemp rope are non-toxic and provide a safe environment for climbing.
• Q: What is the best way to store the cat stairs when not in use? A: To store the Ewenono cat stairs, keep them in a dry place away from moisture. Avoid stacking heavy items on top to prevent damage.
• Q: How do the Ewenono cat stairs compare to other brands? A: The Ewenono cat stairs feature wider steps and a larger rope winding area compared to many other brands. This enhances climbing adhesion and safety.
• Q: Are these cat stairs easy to assemble? A: Yes, the Ewenono cat stairs are easy to assemble. Clear instructions are included, and installation requires only basic tools.
• Q: What if the cat stairs arrive damaged? A: If your Ewenono cat stairs arrive damaged, contact customer service for a replacement or refund. They provide support for any issues with your order.
• Q: Is there a warranty on the Ewenono cat stairs? A: Yes, the Ewenono cat stairs come with a warranty that covers defects in materials and workmanship. Check the packaging for specific details.
• Q: Can I customize the installation height for the stairs? A: Yes, you can customize the installation height of the Ewenono cat stairs according to your wall space. This flexibility allows for a tailored fit in your home.
• Q: Do the stairs blend well with home decor? A: Yes, the Ewenono cat stairs feature a natural wood color that blends seamlessly with most home decor styles. They enhance your living space while providing functionality.