FELIWAY Optimum, Enhanced Calming Pheromone 30-day Refill - 6 Pack

Frequently Asked Questions

• Q: What is included in the FELIWAY Optimum package? A: The FELIWAY Optimum package includes six refills for the diffuser. The diffuser head is not included, so you will need to purchase it separately.
• Q: How large of an area can the FELIWAY Optimum diffuser cover? A: The FELIWAY Optimum diffuser can cover an area up to seven hundred square feet. This is ideal for small rooms or areas where your cat spends the most time.
• Q: What type of pheromones are used in FELIWAY Optimum? A: FELIWAY Optimum uses patented pheromone analogs designed to help calm stressed cats. These analogs are similar to natural pheromones that cats produce.
• Q: How often do I need to replace the FELIWAY Optimum refill? A: You should replace the FELIWAY Optimum refill every month. This ensures continuous release of calming pheromones for your cat.
• Q: How do I use the FELIWAY Optimum diffuser? A: To use the FELIWAY Optimum diffuser, simply plug it into an electrical outlet and ensure it has four feet of space around it. Make sure the vents are pointed upright for optimal diffusion.
• Q: Can I use FELIWAY Optimum in any room of my home? A: Yes, you can use FELIWAY Optimum in any room, but it's most effective in the area where your cat spends the most time. Avoid placing it near the litter box.
• Q: How should I maintain the FELIWAY Optimum diffuser? A: To maintain the FELIWAY Optimum diffuser, check it monthly and replace the refill every month. Replace the diffuser head every six months for optimal effectiveness.
• Q: Is FELIWAY Optimum safe for pets and humans? A: Yes, FELIWAY Optimum is safe for both pets and humans. The pheromone analogs used do not affect other pets or humans negatively.
• Q: Can I use FELIWAY Optimum if I have multiple cats? A: Yes, FELIWAY Optimum is designed to help reduce tensions and conflicts among multiple cats. It can effectively calm stress-related behaviors in multi-cat households.
• Q: What should I do if the FELIWAY Optimum diffuser does not seem to be working? A: If the FELIWAY Optimum diffuser is not working, check that it is plugged in correctly and ensure the refill is not empty. If issues persist, consider replacing the diffuser.
• Q: How discreet is the shipping for FELIWAY Optimum? A: FELIWAY Optimum is shipped discreetly, ensuring privacy for your purchase. The packaging does not disclose the contents.
• Q: What if my FELIWAY Optimum diffuser arrives damaged? A: If your FELIWAY Optimum diffuser arrives damaged, contact customer support for assistance with returns or replacements. They can guide you through the process.
• Q: Is there a warranty for the FELIWAY Optimum diffuser? A: Yes, the FELIWAY Optimum diffuser typically comes with a limited warranty. Check the packaging or manufacturer’s website for specific warranty details.
• Q: Can I use other brand refills with the FELIWAY Optimum diffuser? A: No, you should only use FELIWAY Optimum refills with the corresponding diffuser. Using other brands may compromise effectiveness and safety.
• Q: What should I do if my cat does not respond to FELIWAY Optimum? A: If your cat does not respond to FELIWAY Optimum, consult with your veterinarian for additional advice. Stress in cats can have various underlying causes.