Frewik Replacement Extra Long Prong/Probe/Contact Point W/Conductive Silicone Rubber Cap Tip For Dog Training Shock Collar/E Ele

Frequently Asked Questions

• Q: What materials are the shock collar probes made of? A: The shock collar probes are made of metal, providing durability and reliability for effective dog training.
• Q: How long are the shock collar probes? A: The shock collar probes are zero point seventy-eight inches long, which is approximately twenty millimeters, with an additional three millimeters of external thread.
• Q: What is the size of the conductive silicone covers? A: The conductive silicone covers are zero point fifty-nine inches long, which is about fifteen millimeters.
• Q: How do I install the silicone covers on the probes? A: To install the silicone covers, simply slide them onto the probes before using the shock collar on your dog.
• Q: Are these probes suitable for all dog sizes? A: Yes, these probes are suitable for small, medium, and large dogs with short or long fur.
• Q: Can I use these probes on a long-haired dog? A: Yes, these probes are designed to work effectively on long-haired dogs, ensuring proper contact with the skin.
• Q: How do I clean the shock collar probes? A: To clean the shock collar probes, wipe them with a damp cloth and mild soap, ensuring they are dry before use.
• Q: Do the silicone covers need to be cleaned? A: Yes, the silicone covers should be cleaned regularly to maintain hygiene and ensure effective contact.
• Q: How should I store the shock collar and probes? A: Store the shock collar and probes in a cool, dry place, away from direct sunlight to preserve their functionality.
• Q: Are the probes compatible with all shock collars? A: No, these probes are specifically designed for M3 internal thread shock collars, so ensure compatibility before use.
• Q: What if the probes arrive damaged? A: If the probes arrive damaged, contact customer support for a replacement or return as per the store's return policy.
• Q: Is there a warranty on the shock collar probes? A: Yes, the shock collar probes come with a standard warranty, covering defects in materials or workmanship.
• Q: Can I use these probes with other brands of collars? A: No, these probes are intended for use with FREWIK collars that accommodate M3 threaded attachments.
• Q: What should I do if the silicone covers don't fit? A: If the silicone covers do not fit properly, check if the probes are correctly installed; if issues persist, contact customer support.
• Q: Are these probes safe for my dog? A: Yes, the metal probes and silicone covers are designed to safely contact your dog's skin without causing harm.
• Q: How do I know if the probes are making proper contact? A: Proper contact can be verified by observing your dog's reaction during training; adjust the collar if needed for better contact.