Gardner Pet Dog Stairs for Small Dogs 19.7 H, 4-Step Brown Curved Pet Stairs, Dog Steps for High Bed (18-24 in), Couch with Dura

Frequently Asked Questions

• Q: What are the dimensions of the Gardner Pet Dog Stairs? A: The dimensions are fifteen point seven inches in width, twenty-seven point nine five inches in length, and nineteen point seven inches in height.
• Q: What material is used in these dog stairs? A: The dog stairs are made of high-density foam with a durable, non-slip waterproof fabric cover.
• Q: Is the fabric used in the dog stairs safe for pets? A: Yes, the fabric is OEKO-TEX certified, which means it is safe and free from harmful chemicals.
• Q: How do I use the Gardner Pet Dog Stairs? A: Simply unbox the stairs and place them next to the desired surface, like a bed or couch, for your pet to use.
• Q: Are these dog stairs suitable for small and medium dogs? A: Yes, these stairs are designed to support both small and medium dogs, especially those with joint issues.
• Q: Do I need to assemble the dog stairs? A: No, the dog stairs come fully assembled and can be used right out of the box.
• Q: How do I clean the dog stairs? A: The removable cover can be machine washed or hand washed, but the foam interior should not be cleaned.
• Q: Is the cover of the dog stairs waterproof? A: Yes, the cover features a TPU waterproof layer to prevent leaks and spills.
• Q: Can the dog stairs be used on different surfaces? A: Yes, they can be used on various surfaces, including beds, couches, and cars, making them versatile for your pet.
• Q: What should I do if my dog is hesitant to use the stairs? A: Encourage your dog with treats and positive reinforcement to help them feel comfortable using the stairs.
• Q: What if the stairs arrive damaged? A: If the stairs arrive damaged, you should contact customer support for a replacement or refund.
• Q: How long does it take for the stairs to recover from vacuum compression? A: The stairs will recover within twenty-four to forty-eight hours after unboxing.
• Q: Are these dog stairs stable and secure? A: Yes, the stairs have an anti-slip base with rubber dots to provide excellent grip and stability.
• Q: Can I carry the dog stairs easily? A: Yes, the dog stairs are equipped with a portable handle for easy transportation.
• Q: Is the foam used in the dog stairs durable? A: Yes, the high-density foam is designed for durability and daily use.
• Q: What is the maximum height these stairs can accommodate? A: These stairs can accommodate beds and couches up to twenty-four inches high.