Gardner Pet Dog Stairs for Small Dogs 22.8 H, 5-Step Brown Curved Pet Stairs, Dog Steps for High Bed, Couch (24-30 in) with Dura

Frequently Asked Questions

• Q: What are the dimensions of the Gardner Pet Dog Stairs? A: The dimensions are fifteen point seven inches wide, thirty-three inches long, and twenty-two point eight inches high. This size is ideal for small to medium dogs needing assistance to reach higher surfaces.
• Q: What materials are used in these pet stairs? A: The stairs are made with CertiPUR-US certified foam and an OEKO-TEX certified material cover. This ensures a safe, non-toxic environment for your pets.
• Q: Is the foam in these stairs durable? A: Yes, the foam is high-density at thirty-five D, providing optimal support while being soft enough to reduce joint stress. This makes it suitable for small and medium dogs.
• Q: How do I set up the Gardner Pet Dog Stairs? A: You do not need to assemble the stairs; simply unbox and place them where needed. They are ready for your pet to use immediately.
• Q: Are these stairs suitable for older dogs? A: Yes, these stairs are designed to assist older dogs or those with joint issues. The low-angle ramp and soft foam help reduce strain.
• Q: How do I clean the cover of the dog stairs? A: The cover is machine-washable, and you can either machine wash or hand wash it. Ensure the foam interior is not cleaned.
• Q: Is the cover waterproof? A: Yes, the cover has a TPU waterproof layer that prevents leaks, making it practical for daily use with pets.
• Q: Can these stairs be moved easily? A: Yes, they feature a portable handle for easy transportation. You can move them to different locations in your home effortlessly.
• Q: Are these dog stairs safe for pets? A: Yes, they are designed with an anti-slip base featuring rubber dots to provide excellent grip and stability, ensuring your pet's safety.
• Q: What color options are available for the dog stairs? A: The Gardner Pet Dog Stairs are available in a stylish brown color, which complements various home decors.
• Q: Do I need any tools to assemble the stairs? A: No, the design requires no tools for assembly. You can directly use the stairs after unpacking.
• Q: How should I store these dog stairs? A: You can store them in a dry place when not in use. Their lightweight design makes it easy to move and store.
• Q: What if the stairs arrive damaged? A: If the stairs arrive damaged, you should contact customer support for assistance with returns or replacements.
• Q: Are these stairs suitable for all dog sizes? A: They are designed primarily for small to medium dogs, making them ideal for pets weighing up to thirty pounds.
• Q: How long does it take for the foam to regain shape after unpacking? A: The foam may appear wrinkled due to vacuum compression, but it typically recovers within twenty-four to forty-eight hours.
• Q: Is there a warranty included with the dog stairs? A: Yes, the product typically comes with a limited warranty. Please check the specific warranty details from the manufacturer.