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Frequently Asked Questions

• Q: What are the dimensions of the Giociv Interactive Cat Toy? A: The dimensions are three inches by three inches by three inches. This compact size makes it easy for your cat to play with.
• Q: What is the MPN of this cat toy? A: The MPN is L06. This unique identifier helps in tracking and ordering the product.
• Q: What color is the Giociv Interactive Cat Toy? A: The color of the toy is green. This vibrant color can attract your cat's attention during play.
• Q: How does the motion activation work? A: The toy is motion-activated and wakes up when your cat touches it. This feature keeps the toy engaging and interactive.
• Q: How long does the battery last on the toy? A: The battery works for ten minutes before entering standby mode. Your cat can reactivate it by patting it again.
• Q: How do you charge the Giociv Cat Toy? A: You charge it using the included Type C cable. It takes two to three hours to fully charge the toy.
• Q: Is the cat toy suitable for high-energy cats? A: Yes, it's designed for high-energy cats. The interactive features will keep them engaged and entertained.
• Q: Can the toy be used indoors and outdoors? A: It is primarily designed for indoor use. The motion activation and rolling features work best in a controlled environment.
• Q: How do you turn on the cat toy? A: You turn it on by long-pressing the button for five seconds. The LED light indicates the working mode.
• Q: What type of birds sounds does the toy simulate? A: The toy can chirp bird songs. You can toggle this feature on or off with a double press of the button.
• Q: Is the toy safe for my pet? A: Yes, the toy is safe for pets. However, it contains lithium-ion batteries, so it should be used under supervision.
• Q: How do I clean the Giociv Interactive Cat Toy? A: You should wipe the toy with a damp cloth. Avoid submerging it in water to protect the internal components.
• Q: What should I do if the toy doesn't work? A: First, check if it is charged. If it still doesn't work, contact customer support for assistance.
• Q: Is there a warranty for this cat toy? A: Yes, there is a warranty available. Please refer to the product documentation for details.
• Q: Can I return the Giociv Cat Toy if my cat doesn't like it? A: Yes, you can return it according to the return policy. Make sure to check the conditions for returns.