Hamster Climbing Toys Wooden Two-Tier Hamster Playground Activity Platform With Bridge Apple Wood Chewing Toys For Small Pets (L

Frequently Asked Questions

• Q: What are the dimensions of the Hamster Climbing Toys? A: The dimensions are nine inches by fifteen point seven inches by seven inches. This provides a spacious activity platform for small pets.
• Q: What material is the hamster playground made of? A: It is made of high-quality apple wood. This natural material is safe and non-toxic for your pets.
• Q: How much does the hamster playground weigh? A: The total weight is seven hundred fifty grams. This makes it sturdy yet manageable for installation.
• Q: How do I assemble the hamster climbing toys? A: Assembly requires patience and a screwdriver. Follow the included picture instructions for guidance.
• Q: Is this hamster playground suitable for all small pets? A: Yes, it is suitable for small pets like hamsters. It offers a variety of activities such as climbing, hiding, and chewing.
• Q: Can I adjust the balance after installation? A: Yes, you can adjust the balance if needed. There may be slight imbalances that can be corrected without affecting usage.
• Q: How do I clean the hamster climbing toys? A: To clean, wipe down the wooden surfaces with a damp cloth. Ensure that it is completely dry before allowing your pet to use it again.
• Q: Is the apple wood safe for my pet? A: Yes, the apple wood is safe and natural. It has been high-temperature dried and does not contain harmful substances.
• Q: What should I do if a part is missing upon delivery? A: If a part is missing, please contact customer support for assistance. They will help you resolve the issue promptly.
• Q: How do I maintain the wooden climbing toys? A: Regularly check for wear and tear. Replace any damaged parts to ensure the safety and enjoyment of your pets.
• Q: What accessories are included with the playground? A: You will receive five supporting rods, two platforms, two fences, one round ladder, and other small accessories like screws.
• Q: Can I customize the assembly of the fences? A: Yes, the fences require assembly and can be customized. Holes need to be drilled for secure installation.
• Q: Is there any odor from the apple wood? A: Yes, there is a natural wood smell from the apple wood. This is harmless and typically fades over time.
• Q: What if I encounter issues during installation? A: Refer to the installation diagram provided. If issues persist, consult customer service for additional support.
• Q: Does the playground require any special care? A: No special care is needed, but regular cleaning and inspection for damage are recommended for safety.