Hey-Brother Cat Tree, 74 Inches Multi-Level Xl Large Cat Tower For Indoor Cats With Three Cat Condos, Two Large Top Decks And Ca

Frequently Asked Questions

• Q: What materials is the Hey-brother Cat Tree made of? A: The Hey-brother Cat Tree is made of engineered wood, plush fabric, and sisal hemp. These materials ensure durability and comfort for your pets.
• Q: What are the dimensions of the Hey-brother Cat Tree? A: The overall dimensions of the cat tree are eighteen point nine inches in length, fifteen point seven inches in width, and seventy-four inches in height. This multi-level structure provides ample space for climbing and lounging.
• Q: How much does the Hey-brother Cat Tree weigh? A: The product weight of the Hey-brother Cat Tree is forty-five point two pounds. This sturdy construction ensures stability even with active cats.
• Q: How many cats can fit on the Hey-brother Cat Tree? A: The cat tree is suitable for three to four cats of different ages. It provides multiple levels and condos for climbing and resting.
• Q: How do I assemble the Hey-brother Cat Tree? A: The Hey-brother Cat Tree comes with all necessary hardware and tools for quick assembly. Detailed instructions are included to guide you through the setup process.
• Q: Is the Hey-brother Cat Tree easy to clean? A: Yes, the cat tree can be cleaned easily with a damp cloth. Regular maintenance helps keep it looking fresh for your pets.
• Q: What should I do if my cat scratches furniture instead of the tree? A: Encourage your cat to use the tree by placing treats or toys on the scratching posts. The sisal-covered posts are designed to attract your cats and satisfy their scratching instincts.
• Q: Can the Hey-brother Cat Tree be used outdoors? A: No, the Hey-brother Cat Tree is designed for indoor use only. Exposing it to outdoor elements may damage the materials and structure.
• Q: How do I ensure the safety of my cats while using the tree? A: The cat tree is equipped with anti-toppling fittings to enhance safety. Additionally, the stable base and sturdy posts prevent wobbling or tipping over.
• Q: What if the Hey-brother Cat Tree arrives damaged? A: If your cat tree arrives damaged, please contact customer service immediately. They will assist you with return and replacement options.
• Q: Is there a warranty for the Hey-brother Cat Tree? A: Yes, the Hey-brother Cat Tree comes with a warranty. Please check the product documentation for specific details regarding coverage.
• Q: What are the features of the Hey-brother Cat Tree? A: The cat tree features three roomy condos, two plush perches, and multiple scratching posts. It also includes interactive jingly balls for entertainment.
• Q: How much space do I need for the Hey-brother Cat Tree? A: You will need a space that accommodates its footprint of eighteen point nine inches by fifteen point seven inches. Ensure there is enough room for your cats to play around it.
• Q: Can I contact customer service if I have questions about the cat tree? A: Yes, you can contact Hey-brother's customer service for any inquiries or issues. They are available to assist both before and after your purchase.
• Q: Is the fabric on the Hey-brother Cat Tree safe for pets? A: Yes, the plush fabric used is pet-safe and designed for comfort. It provides a cozy environment for your cats to relax and play.