Higo Light Up Dog Collar, Led Dog Collar For Night Safety With 3 Modes, Type-C Rechargeable & Adjustable Tpu Material For Small

Frequently Asked Questions

• Q: What is the length of the HIGO Light Up Dog Collar? A: The HIGO Light Up Dog Collar is twenty-seven and a half inches long, but it can be cut to fit smaller neck sizes.
• Q: What material is the dog collar made from? A: The dog collar is made from thermoplastic polyurethane, which is flexible and durable.
• Q: How does the collar charge? A: The collar charges via a Type-C cable and takes about one hour for a full charge.
• Q: How do I adjust the collar to fit my dog? A: You can easily adjust the collar by cutting it to the desired length, making it suitable for small to large dogs.
• Q: How do I use the collar modes? A: Press the chew-resistant button to switch between three modes: steady glow, slow mode, and rapid flash.
• Q: Is the collar suitable for all dog sizes? A: Yes, the collar is adjustable and fits all sizes, from small breeds like Chihuahuas to large breeds like Great Danes.
• Q: How do I clean the collar? A: You can clean the collar with a damp cloth to remove dirt or debris, ensuring it stays in good condition.
• Q: Is the collar weatherproof? A: Yes, the collar is water-resistant and can withstand rain, snow, and mud puddles.
• Q: How long does the battery last on a full charge? A: The battery lasts up to eight hours on a full charge, making it perfect for long walks.
• Q: What should I do if the collar arrives damaged? A: If the collar arrives damaged, you can contact customer support for a replacement or refund.
• Q: Does the collar come with a warranty? A: Yes, the collar includes a one-year warranty and lifetime troubleshooting support.
• Q: Can I use the collar for night walks? A: Yes, the collar is designed for night visibility, allowing your dog to be seen from five hundred meters away.
• Q: Is the collar safe for my pet? A: Yes, the collar is made from safe materials and is designed for comfort, ensuring your pet can wear it without issues.
• Q: What if I lose the charging cable? A: If you lose the charging cable, customer support can ship you a replacement for free.
• Q: How do I know if the collar is working? A: You can test the collar by pressing the button to see if the light turns on in any of the modes.
• Q: Is this collar suitable for puppies? A: Yes, the adjustable design makes it ideal for growing puppies as well as adult dogs.