Higo Light Up Dog Collar, Rgb Rechargeable Led Dog Collar, Tpu Dog Collar Light For Night Walking, Cuttable Size, Be Seen At Nig

Frequently Asked Questions

• Q: What material is the HIGO Light Up Dog Collar made from? A: The HIGO Light Up Dog Collar is made from thermoplastic polyurethane. This material is transparent and durable, ensuring visibility while walking your dog at night.
• Q: How long is the HIGO Light Up Dog Collar? A: The collar has a length of seventy centimeters. This size can be adjusted by cutting to fit your dog's neck size.
• Q: What colors are available for this dog collar? A: The HIGO Light Up Dog Collar is available in five colors: red, pink, green, blue, and orange. You can choose a color that best suits your dog's personality.
• Q: How do I use the HIGO Light Up Dog Collar? A: To use the collar, simply charge it with the included Type-C USB charger. Once charged, you can adjust the collar length to fit your dog before putting it on.
• Q: Is the collar suitable for all dog sizes? A: Yes, the collar is designed to fit small, medium, and large dogs. It can be cut to the appropriate size, ensuring a comfortable fit for various breeds.
• Q: What are the flash modes available on the collar? A: The collar features three flash modes: quick blinking, slow blinking, and steady glow. This allows you to choose the best visibility option for nighttime walks.
• Q: How do I care for and clean the HIGO Light Up Dog Collar? A: To clean the collar, wipe it with a damp cloth. Avoid submerging it in water to maintain its functionality and battery life.
• Q: How long does the battery last after charging? A: The battery lasts between two to ten hours depending on the selected flash mode. The steady glow lasts for two to three hours, while the slow blinking lasts up to ten hours.
• Q: Is the collar water-resistant? A: Yes, the HIGO Light Up Dog Collar is water-resistant. This allows it to withstand rain, snow, and mud, making it suitable for various outdoor activities.
• Q: What if the collar arrives damaged? A: If the collar arrives damaged, you can return it for a full refund or replacement. Please contact customer support for assistance with the return process.
• Q: Can I replace the battery in the collar? A: No, the collar is USB rechargeable and does not require battery replacement. Simply charge it using the provided Type-C cable.
• Q: Is the collar safe for pets? A: Yes, the collar is safe for pets. It is made from non-toxic materials and designed with safety features to ensure your dog's well-being during nighttime walks.
• Q: Does the collar come with a warranty? A: Yes, the HIGO Light Up Dog Collar typically comes with a limited warranty. Check the packaging for specific warranty details and duration.
• Q: How do I adjust the collar size? A: You can adjust the collar size by cutting it to your desired length. Measure your dog's neck carefully before cutting, as it cannot be lengthened again.
• Q: Is the collar suitable for puppies? A: Yes, the collar can be used for puppies as well. For smaller puppies, you can wrap the collar twice around their neck for a secure fit.