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Frequently Asked Questions

• Q: What material is the Hikiko martingale collar made of? A: The Hikiko martingale collar is made of high-density nylon webbing. This material ensures durability and comfort for your dog.
• Q: What are the dimensions of the small size collar? A: The small size collar has a width of three-quarters of an inch and an adjustable length from nine and a half to fourteen and a half inches.
• Q: What colors are available for the Hikiko collar? A: The Hikiko collar is available in various colors including pink, khaki, purple, orange, blue, and green flower patterns.
• Q: How do I properly fit the collar on my dog? A: To fit the collar properly, use a soft ruler to measure your dog's neck, leaving room for two fingers between the collar and the neck.
• Q: Can this collar be used for training my dog? A: Yes, this collar is designed for training and helps prevent dogs from slipping out and escaping, making it ideal for behavior correction.
• Q: How do I clean the Hikiko martingale collar? A: The collar should be hand washed with mild soap and warm water to maintain its quality and appearance.
• Q: Is the Hikiko collar safe for all dog breeds? A: Yes, this collar is safe and suitable for small, medium, and large dogs, recommended by vets and trainers.
• Q: What is the weight of the collar? A: The weight of the collar is very light, specifically designed to ensure comfort for your pet without adding unnecessary strain.
• Q: How does the non-buckle design benefit my dog? A: The non-buckle design helps prevent damage and breakage, ensuring your dog remains secure while playing or exercising.
• Q: What if I order the wrong size collar? A: If you order the wrong size, you can contact customer service for assistance with returns or exchanges to get the correct size.
• Q: Can I use this collar for both dogs and cats? A: Yes, the Hikiko martingale collar can be used for both dogs and cats, making it versatile for pet owners.
• Q: What should I do if the collar arrives damaged? A: If the collar arrives damaged, please contact customer service immediately for a resolution or replacement.
• Q: Is this collar suitable for active dogs? A: Yes, this collar is ideal for active dogs due to its sturdy construction and non-buckle design that enhances safety.
• Q: How often should I wash the collar? A: It is recommended to wash the collar regularly as needed to keep it clean and hygienic for your pet.
• Q: Does the collar come with a warranty? A: Yes, the Hikiko collar typically comes with a warranty; please refer to the packaging or contact customer service for specific details.