Hyper Pet GoDogGo Fetch Machine - Automatic Ball Launcher for Dogs 20-60 lbs, Green/Black, Includes 5 Balls, Model 51370GDG

Frequently Asked Questions

• Q: What are the dimensions of the Hyper Pet GoDogGo Fetch Machine? A: The dimensions are fourteen inches in height, thirteen inches in width, and eighteen inches in length. This compact design makes it easy to store and transport.
• Q: How much does the Hyper Pet GoDogGo Fetch Machine weigh? A: It weighs eight pounds. This lightweight design allows for easy handling and setup.
• Q: What is the model number of this fetch machine? A: The model number is five one three seven zero GDG. This identifier helps in finding specific parts or support.
• Q: How do I use the Hyper Pet GoDogGo Fetch Machine? A: You can either set the machine to launch balls automatically or use the remote control to launch balls up to fifty feet away. This flexibility enhances the play experience.
• Q: Is this fetch machine suitable for all dog sizes? A: No, it is designed for dogs weighing between twenty and sixty pounds. Using it with smaller or larger dogs may not be safe.
• Q: Can I customize the launch distance settings? A: Yes, you can adjust the launch distance from twelve to thirty-five feet. This allows for tailored play to match your dog's energy level.
• Q: How do I charge the Hyper Pet GoDogGo Fetch Machine? A: To charge the machine, remove all balls, turn it on, and plug it in. A steady green light indicates that it is fully charged.
• Q: Is the Hyper Pet GoDogGo Fetch Machine safe for my dog? A: Yes, it is designed with safety features like a safety arc and sensor to ensure a safe launch pattern. However, training your pet to stand clear is essential.
• Q: What material is used in the construction of this fetch machine? A: The machine contains lithium, specifically in the rechargeable batteries. Proper care must be taken due to the presence of lithium ion batteries.
• Q: How many balls come with the fetch machine? A: The fetch machine comes with five GoDogGo dog tennis balls. These are specially designed for use with the launcher.
• Q: Can I use other types of balls with this machine? A: No, it is not compatible with balls larger than two point five inches. Using larger balls can cause malfunctions.
• Q: What if the fetch machine arrives damaged? A: If the machine arrives damaged, you should contact customer support for assistance with returns or replacements. It's important to check the item upon arrival.
• Q: Is there a warranty for the Hyper Pet GoDogGo Fetch Machine? A: Yes, it typically comes with a manufacturer’s warranty. Be sure to check the included documents for specific details.
• Q: How should I clean the Hyper Pet GoDogGo Fetch Machine? A: To clean it, wipe down the exterior with a damp cloth. Avoid using harsh chemicals that could damage the machine.
• Q: What type of power does the Hyper Pet GoDogGo Fetch Machine use? A: It can operate on AC power or rechargeable batteries. This flexibility allows for use in various environments.
• Q: Can I use the fetch machine indoors? A: Yes, the machine can be used indoors as long as there’s enough space for safe ball launching. Ensure to monitor your dog during play.