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Frequently Asked Questions

• Q: What are the dimensions of the Pubialo Interactive Dog Ball? A: The dimensions are two point nine five inches in length, width, and height. This compact size makes it suitable for dogs of various sizes.
• Q: Is the Pubialo Interactive Dog Ball safe for my pet? A: Yes, it is designed with pet safety in mind. However, it contains lithium-ion batteries, so supervision during play is recommended.
• Q: What materials are used in the construction of this dog ball? A: The ball is made from advanced TPU technology, known for its durability. This material withstands intense play and is safe for pets.
• Q: How do I charge the Pubialo Interactive Dog Ball? A: You can charge the ball using the included Type-C cable. A full charge takes approximately two to three hours.
• Q: What features does the Pubialo Interactive Dog Ball offer? A: It has three intelligent modes for play, including rapid rolling and sound activation. This keeps your dog engaged and promotes independent play.
• Q: Can senior dogs use the Pubialo Interactive Dog Ball? A: Yes, there is a Pink-Light Gentle Mode specifically designed for calming play, making it suitable for senior dogs.
• Q: How do I keep the Pubialo Interactive Dog Ball clean? A: To clean, wipe the surface with a damp cloth. Avoid submerging it in water to protect the electronic components.
• Q: How should I store the Pubialo dog ball when not in use? A: Store it in a cool, dry place away from direct sunlight. This helps preserve the battery life and material integrity.
• Q: Is the Pubialo Interactive Dog Ball suitable for aggressive chewers? A: Yes, it features a double reinforced strap and durable materials to withstand up to nine hundred eighty newtons of bite force.
• Q: What if my dog doesn't interact with the ball? A: Encourage play by using the touch activation feature. The ball's sounds and movements are designed to spark curiosity.
• Q: Does the dog ball have a warranty? A: Yes, there is a limited warranty. Please check with the seller for specific terms and conditions regarding the warranty.
• Q: Can I use any adapter to charge the dog ball? A: No, it is recommended to use a five volt one amp adapter for safe charging. Other adapters may damage the product.
• Q: What sounds does the Pubialo Interactive Dog Ball make? A: It features lifelike sounds including dog barks, mouse squeaks, and bird chirps, designed to engage your dog's natural instincts.
• Q: Is the ball waterproof? A: No, the Pubialo Interactive Dog Ball is not waterproof. Avoid exposing it to water to prevent damage to the electronics.
• Q: How long does the battery last on a full charge? A: The battery can last up to eight hours of playtime with scheduled bursts. This keeps your dog entertained throughout the day.