Ivy&Lane Outdoor-Cat-House | Insulated-Feral-Cat-Shelter | Weatherproof | for Winter | Foam & Wood | Large | for Multiple Cats |

Frequently Asked Questions

• Q: What are the dimensions of the Ivy & Lane Outdoor Cat House? A: The Ivy & Lane Outdoor Cat House measures thirty-four point seven inches long, twenty-one point six inches wide, and twenty-seven point one inches high.
• Q: What materials are used in the construction of this cat house? A: The cat house is made from durable fir wood on the exterior, with six-sided foam insulation encased in plywood for added comfort.
• Q: How heavy is the Ivy & Lane Cat House? A: The total weight of the cat house is thirty-five pounds, making it sturdy yet manageable for relocation.
• Q: How do I assemble the Ivy & Lane Cat House? A: Use an electric screwdriver to easily assemble the cat house, following the provided instructions for a quick setup.
• Q: Is this cat house suitable for multiple cats? A: Yes, this cat house is designed to comfortably accommodate multiple feral cats, providing ample space for them to rest.
• Q: How does the ladder feature work on this cat house? A: The ladder can be extended for easy access by injured cats or folded up and locked to secure your cats inside.
• Q: Can I use this cat house indoors? A: Yes, the Ivy & Lane Cat House is suitable for both indoor and outdoor use, providing a safe haven for your cats.
• Q: How do I clean and maintain the cat house? A: To clean the cat house, wipe it with a damp cloth and mild detergent, ensuring it remains safe and hygienic for your pets.
• Q: Is the cat house waterproof? A: Yes, both roofs of the cat house are coated with waterproof asphalt to protect against rain and moisture.
• Q: What safety features does the Ivy & Lane Cat House have? A: Safety features include a hydraulic cylinder mechanism to prevent trapping and an elevated floor to prevent flooding from snow or rain.
• Q: How does the acrylic window benefit my cats? A: The acrylic window allows cats to enjoy an outdoor view while enabling you to observe them, ensuring their safety and happiness.
• Q: What should I do if the cat house arrives damaged? A: If the cat house arrives damaged, contact Ivy & Lane customer service through your Amazon account for assistance and potential replacements.
• Q: How can I contact customer service for support? A: You can contact Ivy & Lane customer service by logging into your Amazon account, finding your order ID, and clicking 'Get Help'.
• Q: Is this cat house safe for outdoor use? A: Yes, the cat house is weatherproof and designed to provide shelter for outdoor cats, ensuring their comfort and safety in various conditions.
• Q: Does the cat house come with a warranty? A: Please check the product listing on Amazon for details on warranty information associated with the Ivy & Lane Cat House.
• Q: Are there any assembly tools required for this cat house? A: An electric screwdriver is recommended for assembly, simplifying the process and ensuring a secure build.