Jxjl Memorial Heart Cremation Urn Necklace For Ashes Keepsake S925 Sterling Silver Eternity Circle Pendant Necklace Of Pets Cats Dogs Cremation Ashes

Frequently Asked Questions

• Q: What is the material of the necklace? A: The necklace is made of genuine nine hundred twenty-five sterling silver, ensuring durability and a stylish look.
• Q: What are the dimensions of the pendant? A: The outside heart measures one point zero six inches in length and zero point nine eight inches in width.
• Q: What is included in the package? A: You will receive one sterling silver paw print heart urn pendant necklace, one polishing cloth, and one exquisite gift box.
• Q: How do I wear this necklace? A: You can wear the necklace by placing it around your neck and securing the clasp; it includes an eighteen inch plus two inch adjustable chain.
• Q: Is this necklace suitable for children? A: No, this item is not intended for use by children twelve years old and under due to small parts.
• Q: How do I keep the necklace clean? A: To maintain the necklace, use the included polishing cloth to gently clean the surface and avoid exposure to harsh chemicals.
• Q: Is this necklace safe for sensitive skin? A: Yes, being made of sterling silver, it is typically safe for sensitive skin; however, individual reactions may vary.
• Q: Can I store the necklace in the gift box? A: Yes, it is recommended to store the necklace in the gift box to protect it from scratches and tarnishing.
• Q: What if the necklace arrives damaged? A: If the necklace arrives damaged, please contact customer service directly to initiate a return or exchange.
• Q: Is this necklace a good memorial gift? A: Yes, this heart cremation urn necklace is a thoughtful memorial gift that can hold a small portion of your pet's ashes or fur.
• Q: How do I fill the urn pendant with ashes? A: To fill the urn pendant, use the included funnel filler kit for easy and precise placement of the ashes.
• Q: What occasions is this necklace suitable for? A: This necklace is suitable for memorial occasions, anniversaries, or as a comforting gift for someone grieving the loss of a pet.
• Q: Does the necklace come with a warranty? A: Yes, it typically comes with a warranty; please check the product details or contact customer service for specific terms.
• Q: What is the weight of the necklace? A: The weight of the necklace is not explicitly stated, but it is designed to be lightweight and comfortable for daily wear.
• Q: Is the necklace adjustable in length? A: Yes, the necklace features an adjustable chain of eighteen inches plus an additional two inches for a customized fit.