Keedolla Turtle Resting Basking Platform Simulation Grass Turtle Ramp, Lawn Tortoise Climbing Ladder Turtle Resting Terrace for

Frequently Asked Questions

• Q: What material is the Keedolla Turtle Basking Platform made of? A: The platform is made of non-toxic PP plastic and artificial grass. This ensures safety for your pets while providing durability and waterproof features.
• Q: What are the dimensions of the turtle basking platform? A: The platform measures seven point eight inches in length, five inches in width, and two point two inches in height. These dimensions make it a perfect fit for various tank sizes.
• Q: Is the turtle ramp safe for aquatic environments? A: Yes, the turtle ramp is designed to be waterproof and can be soaked directly in a fish tank. This makes it safe for both turtles and other aquatic pets.
• Q: How do I install the turtle resting basking platform? A: To install, fix the platform with the four suction cups provided. Make sure to clean the area before attachment to ensure it adheres securely.
• Q: Can I easily clean the turtle basking platform? A: Yes, you can clean it easily with a soft brush. Regular cleaning is recommended to maintain hygiene for your pets.
• Q: Is the turtle platform suitable for frogs and other amphibians? A: Yes, the platform is suitable for frogs, salamanders, and newts. It provides a comfortable environment for all water-loving reptiles and amphibians.
• Q: What features make this turtle platform unique? A: The unique features include an artificial turf surface for traction and four powerful suction cups for stability. This design helps turtles climb easily and bask comfortably.
• Q: How often should I clean the turtle platform? A: It is recommended to clean the platform regularly, at least once a week. This helps to ensure a hygienic environment for your pets.
• Q: What if the product arrives damaged? A: If the product arrives damaged, please contact customer support immediately. They will assist you with return or replacement options.
• Q: Can I use this platform for other reptiles? A: Yes, the platform is also suitable for other reptiles like terrapins and lizards. It enhances their habitat and provides a place for basking.
• Q: Does the platform provide any health benefits for turtles? A: Yes, the platform encourages turtles to bask and absorb sunlight, which helps improve their metabolism and shell strength.
• Q: Are there additional suction cups included with the platform? A: Yes, the platform comes with two built-in suction cups and two extra large suction cups for enhanced stability. You can place them wherever needed.
• Q: How does the artificial turf benefit the turtles? A: The artificial turf increases friction, making it easier for turtles to climb onto the platform. This feature also makes the platform more attractive to them.
• Q: What should I do if the suction cups don’t stick? A: If the suction cups don't stick, ensure the surface is clean and dry. You can also try wetting the suction cups slightly for better adhesion.
• Q: Is this product suitable for medium-sized turtles? A: Yes, the platform is specifically designed for medium-sized turtles, providing them with ample space to bask and climb.
• Q: Can this product be used outside of a tank? A: While the platform is designed for tank use, it can be used in outdoor setups as long as it remains in a safe environment for the turtles.