Kitty City Sisal Post Scratcher, Sisal Post (Brown)

Frequently Asked Questions

• Q: What are the dimensions of the Kitty City Sisal Post Scratcher? A: The overall dimensions are fifteen point seventy-five inches in length, fifteen point seventy-five inches in width, and thirty-two inches in height.
• Q: What material is the scratching post made from? A: The scratching post is made from natural woven sisal, providing a durable surface for cats to scratch.
• Q: What is the weight of the Kitty City Sisal Post Scratcher? A: The product weight is not specified, but it is designed to be stable and sturdy for active use by cats.
• Q: How do I assemble the Kitty City Sisal Post Scratcher? A: Assembly is easy and requires only three screws to mount the post to the base.
• Q: Is the scratching post safe for my cat? A: Yes, the scratching post is pet safety certified, ensuring it is safe for your cat to use.
• Q: How do I use the Kitty City Sisal Post Scratcher? A: Simply place the scratching post in a suitable area for your cat, allowing them to use it for scratching and play.
• Q: Is this scratching post suitable for large cats? A: Yes, the extra tall height and sturdy design make it suitable for cats of all sizes.
• Q: Does the scratching post come with any toys? A: Yes, it includes a fun jingle ball toy at the top of the post for additional entertainment.
• Q: How can I keep the scratching post clean? A: You can clean the sisal post by vacuuming it to remove any debris or fur accumulated over time.
• Q: Can I leave my cat alone with the scratching post? A: Yes, it is designed for safe use, but always supervise your cat during initial playtime.
• Q: What should I do if the product arrives damaged? A: If the product is damaged upon arrival, contact customer support for return or exchange options.
• Q: Is the scratching post suitable for kittens? A: Yes, kittens can use the scratching post, but ensure they are supervised due to small parts.
• Q: What colors does the scratching post come in? A: The scratching post is available in a neutral brown color, suitable for any home décor.
• Q: How do I store the scratching post if not in use? A: Store the scratching post in a dry place, preferably upright to maintain its structure.
• Q: What if my cat has allergies to natural materials? A: If your cat has allergies, monitor their use of the sisal scratching surface and consult a veterinarian if needed.