Kitty City Wall-Mounted Cat Hammock & Steps - 3-Level Cat Shelves With Scratching Post & Hemp Rope, Perfect For Indoor Cats

Frequently Asked Questions

• Q: What materials are used in the Kitty City Wall-Mounted Cat Hammock? A: This product is made of wood and durable hemp rope. The heavy-duty particle boards ensure sturdy support for your cat.
• Q: What are the dimensions of the cat wall shelves? A: The cat wall shelves measure seventeen point thirteen inches in length, thirteen point six inches in width, and three point fifteen inches in height.
• Q: How many cat shelves and steps are included in the set? A: The set includes one cat hammock and three cat wall steps. This combination facilitates climbing and resting for your cat.
• Q: How do I install the cat hammock and steps? A: You can easily install the cat wall shelves by using the assembly accessories and following the detailed instructions provided. Just nail the boards to the wall.
• Q: Is this cat wall furniture suitable for large cats? A: No, this product is primarily designed for kittens and smaller cats. It's best for indoor cats that enjoy climbing and perching.
• Q: Can I use this cat hammock in a small room? A: Yes, the wall-mounted design is ideal for small spaces. It does not take up floor space and helps create a unique cat playground.
• Q: How do I clean the cat wall shelves? A: To clean the cat wall shelves, use a damp cloth to wipe the wooden surfaces and hemp rope. Ensure they are dry before allowing your cat to use them again.
• Q: Is the wood used in the cat shelves safe for cats? A: Yes, the wood is smooth and burr-free, ensuring it won't harm your cats. It's designed to provide a safe and comfortable space.
• Q: What should I do if my cat is hesitant to use the shelves? A: Encourage your cat to use the shelves by placing treats or toys on them. Gradually introducing them can help build their confidence.
• Q: Are the wall-mounted shelves easy to assemble? A: Yes, the assembly process is very simple and requires minimal time. The boards come with reserved holes for easy nailing.
• Q: What if the product arrives damaged? A: If the product arrives damaged, please contact customer service immediately for assistance. They will help you with the return or replacement process.
• Q: Does this product come with a satisfaction guarantee? A: Yes, the product comes with a 100% satisfaction guarantee. The manufacturer stands behind the quality and durability of the cat shelves.
• Q: Can older cats use this cat wall furniture? A: Yes, the three stairs can protect the joints of older cats, allowing them to climb and exercise comfortably.
• Q: What kind of environment is this cat hammock suitable for? A: This cat hammock is designed for indoor environments. It's perfect for homes with limited floor space.
• Q: Is the cat hammock made from eco-friendly materials? A: Yes, the wood used is sourced sustainably, and the hemp rope is a natural material, making it an eco-friendly choice.