KOCASO Electric Dog Fence System, Covers 1.2 Acres, 2 Waterproof Collars, for Small to Large Dogs, Black 2

Frequently Asked Questions

• Q: What is the coverage area of the KOCASO Electric Dog Fence System? A: The coverage area is up to one point two acres or fifty-three thousand one hundred eighty-nine square feet. This allows for customizable space for your dog to play safely.
• Q: How many collars does this dog fence system include? A: The system includes two adjustable waterproof collars. These collars are suitable for dogs weighing over four pounds.
• Q: What is the maximum neck size that the collars can accommodate? A: The collars fit neck sizes from seven point five inches to seventeen point nine two inches. This range makes them versatile for various dog breeds.
• Q: How does the KOCASO Electric Dog Fence System work? A: The system works by using buried wires and a wall-mounted transmitter. It trains dogs to stay within a designated area by sending a beep and shock when they approach the boundary.
• Q: Can I use this system for multiple dogs? A: Yes, the system can support up to three collar receivers. However, the package only includes two collars.
• Q: Is the collar waterproof? A: Yes, the collar is waterproof. This feature ensures durability and functionality even in wet conditions.
• Q: How do I set up the KOCASO Electric Dog Fence? A: To set it up, bury the wire according to the instructions and mount the transmitter. Once installed, the collar will activate automatically.
• Q: Can I take the fence system on the go? A: Yes, the compact design allows for easy portability. You can use it while traveling or camping to keep your pet secure.
• Q: How do I maintain the electric dog fence system? A: To maintain the system, regularly check the wire for breaks and replace the collar’s battery when the low-power indicator alerts you.
• Q: Is this dog fence system safe for my pets? A: Yes, the system is designed to be safe and efficient. It helps train dogs to stay within a designated area without causing harm.
• Q: What should I do if my dog crosses the boundary? A: If your dog crosses the boundary, the collar will emit a beep followed by a shock. This is designed to train them to return to the safe area.
• Q: Does the system come with customer support? A: Yes, KOCASO offers friendly customer support. They will respond to inquiries within twenty-four hours.
• Q: What happens if the wire is broken? A: The system has a wire break warning feature. It alerts you when the wire is broken to ensure your dog remains safe.
• Q: Is the KOCASO dog fence suitable for large dogs? A: Yes, it is suitable for dogs of all sizes, provided they weigh over four pounds. The adjustable collars accommodate various neck sizes.
• Q: How can I contact customer support? A: You can contact KOCASO customer support via their official website or through the contact information provided with your purchase.