KTNAid 12 Pack Pet Fountain Filters for Catit PIXI Cat Drinking Fountain, Replacement Triple Action Water Filter with Ion-Exchan

Frequently Asked Questions

• Q: What materials are used in these pet fountain filters? A: The filters are made from activated carbon, ion-exchange resin, and non-woven fabric. These materials work together to eliminate odors and filter impurities.
• Q: What are the dimensions of the pet fountain filters? A: Each filter measures three point three four inches in length and three point three four inches in width. They are designed to fit perfectly in the Catit PIXI water fountain.
• Q: How many pet fountain filters are included in the package? A: The package includes twelve pet fountain filters. This provides ample supply for regular replacements over time.
• Q: How do I replace the pet fountain filter? A: To replace the filter, simply disassemble the fountain, remove the old filter, and insert the new one. It's designed for effortless replacement.
• Q: Is this filter compatible with other brands of fountains? A: No, these filters are specifically compatible with the Catit PIXI cat water fountain. Using them with other brands may not provide optimal performance.
• Q: How often should I replace the pet fountain filter? A: It is recommended to replace the filter every two to four weeks. If you have multiple pets, consider shortening the replacement cycle for best results.
• Q: How do I clean the pet fountain filter? A: Do not clean the filters; instead, replace them regularly for optimal performance. Ensure you immerse the new filter in water for two minutes before use.
• Q: Are these filters safe for my pets? A: Yes, these filters are safe for pets. They use materials that effectively filter water without harmful chemicals.
• Q: How should I store the pet fountain filters? A: Store the filters in a cool, dry place away from direct sunlight. This will help maintain their effectiveness until you are ready to use them.
• Q: What if the filter arrives damaged? A: If your filter arrives damaged, please contact customer service immediately for assistance. They will guide you through the return or replacement process.
• Q: Can I use these filters for other pets besides cats? A: Yes, the filters can be used for any pets that drink from the Catit PIXI water fountain. They help ensure clean water regardless of the pet type.
• Q: Is customer support available if I have questions? A: Yes, customer support is available around the clock. Feel free to reach out with any questions or concerns about the filters.
• Q: Will these filters help with pet hair in the fountain? A: Yes, the filters effectively trap pet hair along with impurities, keeping the water clean and fresh for your pets.
• Q: Are these filters biodegradable? A: No, the filters are not biodegradable. They are designed for performance and should be replaced regularly to maintain water quality.
• Q: Can I find these filters in stores? A: Availability may vary, but they are primarily sold online. Check with local pet supply stores for potential stock.
• Q: What is the warranty on these filters? A: Typically, there is no warranty on consumable items like filters. However, you can contact customer service for specific concerns regarding your order.