Large Pet Memory Urn Box With Personalized Name, Quote, Or Poem - Memorial Wood Keepsake

Frequently Asked Questions

• Q: What are the dimensions of the Large Pet Memory Urn Box? A: The box measures fourteen inches long, eight inches wide, and ten inches tall. Inside dimensions are twelve and a half inches long, six and a half inches wide, and eight and three quarters inches tall.
• Q: What materials is the urn box made from? A: The urn box is handcrafted from solid wood options including mahogany, walnut, cherry, cedar, or pine. Each wood type is finished in your choice of stain or natural mineral oil.
• Q: How much weight can the urn box hold? A: The urn box can hold remains up to six hundred pounds. This capacity allows for smaller remains along with keepsake items.
• Q: How can I personalize the urn box? A: You can personalize the urn box by having a name, special quote, or short poem engraved on the lid. Pawprint symbols or hearts can also be added.
• Q: Can I insert a photo into the urn box? A: Yes, the front of the box holds a five by seven inch photo that can be easily inserted and removed. This allows you to change the picture whenever you wish.
• Q: How do I use the urn box for my pet's remains? A: To use the urn box, place your pet's remains in a durable bag or container before placing them inside. The box is not airtight, so ensure proper containment.
• Q: Is the urn box suitable for all pet sizes? A: Yes, the urn box is suitable for pets up to six hundred pounds. It accommodates both larger pets and smaller remains with keepsake items.
• Q: What is the best way to care for the urn box? A: To care for the urn box, avoid exposing it to excessive moisture and clean it gently with a soft, dry cloth. Proper maintenance ensures its longevity.
• Q: Can I print a photo directly on the wood insert? A: Yes, you can send a photo to be printed directly on a removable wood insert using a permanent dye-sublimation process. The insert can later be replaced with a different photo.
• Q: What if my urn box arrives damaged? A: If your urn box arrives damaged, please contact us immediately for assistance. We will guide you on the return process and ensure you receive a replacement.
• Q: What should I do if I need to return the urn box? A: To return the urn box, please reach out to our customer service for detailed instructions on the return process. We aim to make returns as smooth as possible.
• Q: Is the urn box suitable for outdoor use? A: No, the urn box is not designed for outdoor use. It should be kept indoors to maintain its quality and appearance.
• Q: How long does the engraving process take? A: The engraving process typically takes a few days after receiving your personalization details. We strive to ensure timely delivery of your customized urn box.
• Q: Are there any additional customization options available? A: Yes, you can choose from various wood types and stains, as well as add personal engravings. Custom photo printing is also an available option.
• Q: Is the wood used in the urn box sourced sustainably? A: Yes, we prioritize sustainable sourcing for all our wood materials. This commitment ensures that our products are environmentally friendly.