Lawn Turtle Basking Platform, Turtle Resting Basking Platform, Tortoise Ramp Climbing Reptile Ladder Resting Terrace Aquarium Floating Décor For Frog Terrapin Amphibian Habitat Hideouts (Medium)

Frequently Asked Questions

• Q: What materials is the Lawn Turtle Basking Platform made of? A: The Lawn Turtle Basking Platform is made of high-quality, durable acrylic plastic. This material ensures longevity and suitability for aquatic pets.
• Q: What are the dimensions of the basking platform? A: The basking platform measures four point five two inches long by four point seven two inches wide. The ramp ladder dimensions are two point nine five inches long and one point five seven inches high.
• Q: What color is the Lawn Turtle Basking Platform? A: The Lawn Turtle Basking Platform is green. This color enhances its natural look in aquatic environments.
• Q: How do I set up the turtle basking platform? A: To set up the platform, attach the suction cup to a smooth glass or acrylic surface. Ensure the surface is clean, and sprinkle water on the suction cup to improve grip.
• Q: Is the basking platform suitable for all types of turtles? A: Yes, the basking platform is suitable for small turtles, frogs, and other aquatic pets. It provides a safe and comfortable climbing area.
• Q: How can I clean the basking platform? A: You can clean the basking platform with mild soap and water. Avoid harsh chemicals to ensure the safety of your pets.
• Q: What should I do if the suction cup doesn't stick? A: If the suction cup doesn't stick, ensure the surface is smooth and clean. You may also sprinkle some water on the suction cup and press out any excess air.
• Q: Can I use the basking platform for amphibians? A: Yes, the basking platform is also suitable for amphibians like frogs and newts. It provides a comfortable habitat for various aquatic species.
• Q: How much weight can the basking platform support? A: The maximum weight the basking platform can support is about one point two five kilograms. Ensure not to exceed this weight limit for safety.
• Q: Is there a warranty or return policy for this product? A: Yes, if you are not satisfied with the product, you can contact customer support for assistance. They promise a response within twenty-four hours.
• Q: Does the platform have any special features? A: Yes, the platform includes artificial turf that is soft and non-slip, making it easier for pets to climb. It also provides shaded light and a safe hiding zone.
• Q: What is the purpose of the turtle ramp? A: The turtle ramp allows pets to easily access the basking area while offering filtered shaded light underneath. It creates a safe environment for climbing and basking.
• Q: How should I store the basking platform when not in use? A: Store the basking platform in a dry place away from direct sunlight. Ensure it is clean and dry before storage to maintain its quality.
• Q: Is the basking platform suitable for larger reptiles? A: No, the basking platform is designed for small turtles and similar-sized aquatic pets. Larger reptiles may require a different setup.
• Q: Can the basking platform help with my turtle's nail care? A: Yes, the turtle ramp can help grind your turtle's nails as they climb. It provides an opportunity for physical activity and stress relief.